Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
2 comments
5.0

My bag was sealed closed so I thought my soda was inside. My shake was neatly covered.

The burger, fries, and shake were AMAZING but the soda was missed.

The Five Guys manager was very kind and told me to call back if DoorDash didnt refund me.

They put me on a LONG hold and still had me call Five Guys. (Kevin) picked up and apologized for my inconvenience! Would go back to Five Guys Niskayuna no problem!

Use DoorDash? Maybe

User's recommendation: Five Guys 5 stars- Door dash 2 or 3.

Product or Service Mentioned: Doordash Delivery Service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1924452

Five guys actually forgot to put your drink in the sealed bag. If drinks are placed inside and the bag is sealed, the driver cannot actually check it.

If your shake was in the bag, your soda should have been as well.

It was the restaurants fault. However since you ordered on the Doordash app, you can request a credit directly from Doordash.

#1924500
@Stacie

No. I am sorry if I misled you or anyone else.

I received a sealed bag and my milkshake separately with a covering of aluminum foil. My receipt showed a drink and a milkshake.

If the milkshake wasn’t in the bag, why would a bottle of soda? Hi

DOORDASH Reviews

  1. 7253 reviews
  2. 1765 reviews
  3. 1092 reviews
  4. 743 reviews
  5. 983 reviews
DOORDASH reviews