Product: Doordash Food Delivery Mobile Application Clear all filters (92 of 92 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

DoorDash - Cancel my order and refund

Cancel order and refund two amounts icwas charged double
View full review
Review
#1653327 Review #1653327 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Cons
  • Scam
  • Charged for cancelled order
Reason of review
Problem with delivery
Loss
$41
Preferred solution
Full refund
2.6
Details
Geez, on hold for over 50 mins and counting when I was first told 10-15? What’s going on over there?
View full review
1 comment
PetiteBloodhound902
#1744637

I’m going through the same exact thing right now not sure wth they are doing but I’m really pushed I was charged twice no food the restaurant is closed

Review
#1648283 Review #1648283 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Problem with delivery
Loss
$56
Preferred solution
Full refund

DoorDash - Cancel order

Tried to cancel order. Too long of a wait time. Had to cancel because I discovered there was wheat in the chicken salad, and I am allergic to wheat. Called Bob Evans, and they said I had to contact you.
View full review
Review
#1646816 Review #1646816 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Return, Exchange or Cancellation Policy
Loss
$15
Preferred solution
I don’t know, but I couldn’t cancel a food order that I couldn’t eat.

DoorDash in Spring Hill, Florida - Problem with order

1.0
Details
The money was taken from my account and they were unable to fill the order and I'm still waiting for my refund
View full review
Review
#1645793 Review #1645793 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application

DoorDash in Kansas City, Kansas - Food orders over cooked and took over hour

1.0
Details
I am not a very happy customer and have removed my app from my phone. This is not the first time I have received my food late or it has been messed up. I requested a full refund and did not get it. Food was trashed and I had to purchase from another restaurant late in the evening. So really I spend double in one day. The only refund was 12.50 which is unexpectable when I paid 40 +. I will make sure to give you a negative review.
View full review
Review
#1637119 Review #1637119 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application

DoorDash - Bad Service

1.0
Details
DoorDash stacks multiple deliveries on a single driver in the suburbs where that requires substantial delivery time. The result is wet, soggy, cold food. The real delivery time is not disclosed at the time of order. Once you find out your food is going to spend 40 minutes in a car, DoorDash refuses to cancel. They force you to pay for their bad service and misleading order times.
View full review
Review
#1634781 Review #1634781 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Pros
  • Good idea
Cons
  • Refund policy
  • Being over charged
  • Poor service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • lousy services

DoorDash in Anchorage, Alaska - Late delivery wrong food inedible

I order from fat ptarmigan $23.8 on 8/1/2019 the food was rock hard and totally inedible I was told there would be a refund it has not happened yet Julie 97-744-7595 Wtf
View full review
Review
#1623215 Review #1623215 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Bad quality
Loss
$24
Preferred solution
Full refund
Tags
  • Poor Customer Care

DoorDash in Richmond, Texas - Billing issues

1.0
Details
They charged wrong card on file and refused to correct it.
View full review
Review
#1616715 Review #1616715 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Reason of review
Problems with payment
Loss
$24
Preferred solution
Full refund

DoorDash in Houston, Texas - Late order

4.8
Details
So the drivers are always nice and polite. Most problems I’ve experienced are with the app. Often it will just freeze. It will show a driver 2 minutes away and the driver is actually 15 minutes away. Same goes with notifications of place preparing and driver on the way to pick up.
View full review
Review
#1613281 Review #1613281 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Fremont, California - You shouldn’t be called DOOR DASH!!

1.0
Details
First of all I like your service it’s convenient for me. But when your driver can’t find my location it’s not door dash that’s why I use this cause I don’t want to leave my house but if I have to go look for your driver cause they can’t do their job. And follow a GPS App. It’s not a good service that you have
View full review
Review
#1610907 Review #1610907 is a subjective opinion of poster.
Product
Doordash Food Delivery Mobile Application
Pros
  • Used to be door serves like you company name says
  • Delivery to home or business
  • Ease of use of app
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution