Product: Doordash Food Delivery Mobile Application Clear all filters (74 of 74 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
0 comments

DoorDash - Part of the order I placed and paid for was. It delivered...

1.0
Details
The person who delivered the meal apparently decided to keep the shake for themselves instead of leaving the shake with my order. This is UNACCEPTABLE! With all the delivery services available for food delivery, Door Dash should do a better job!!! Make better choices about who you hire for your drivers!
View full review
Author
Product
Doordash Food Delivery Mobile Application
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Deliver product or service ordered
Review #1592738 is a subjective opinion of poster.
0 comments
1.0
Details
tried to place an order at a local restaurant tonight. and i cant quite understand what the issue was. i called the support number after the website told me that it couldnt make the delivery by the reported time. so i went to try to adjust the delivery and the website...
View full review
Author
Product
Doordash Food Delivery Mobile Application
Reason of review
customer service, website, and advertising
Preferred solution
train the service agents in customer service how to better handle calls.
Review #1586507 is a subjective opinion of poster.
0 comments

DoorDash - It took over an hour to get my food

1.6
Details
I ordered food at 1230 and didn’t receive my food till 140 when it said it would be here in less then 28 min
View full review
Author
Product
Doordash Food Delivery Mobile Application
Pros
  • Fair price
Cons
  • Took to long
Reason of review
Poor customer service
Loss
$19
Preferred solution
Full refund
Review #1583235 is a subjective opinion of poster.
0 comments

DoorDash - Late delivery

1.0
Details
order was picked up from restaurant on time. order was suppose to deliver at 7:22pm. we get an update at 7:33pm that our time has been pushed to 7:53pm. (dont forget we have contacted restaurant and the driver has had our food since 7:00pm) finally the driver arrives at 8:00pm and tells us he did not get our drinks. we contact the restaurant and they guarantee they gave the driver the drinks. i reached out to door dash and they said they were not able to refund me becasue we paid the restaurant even though this was obviously their fault! the restaurant did refund the drinks (the driver probably kept). i will never use them again.
View full review
Author
Product
Doordash Food Delivery Mobile Application
Cons
  • Food i ordered was incorrecr
  • Poor customer service when there is a problem-
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Full refund
Review #1580788 is a subjective opinion of poster.
0 comments

DoorDash - Food is not eatable

1.0
Details
DoorDash - Food is not eatable
DoorDash - Food is not eatable
DoorDash - Food is not eatable
DoorDash - Food is not eatable
Photos speak for themselves. Burned chicken, spilled soy sauce inside the bag and an open plastic soy sauce container inside
View full review
Author
Product
Doordash Food Delivery Mobile Application
Review #1579594 is a subjective opinion of poster.
0 comments

DoorDash - Hidden costs

1.5
Details
Already pay a delivery fee and their fee. Then when I went to our local KFC in person, I noticed that the item prices on DoorDash are 12% higher. This appears to happen for other restaurants as well.
View full review
Author
Product
Doordash Food Delivery Mobile Application
Review #1578024 is a subjective opinion of poster.
0 comments

DoorDash - Complaint and refund

Wait on hold is 30 mins... I’ve been unsatisfied with my last few orders and decided to finally complain about last order. It has taken almost two hours for my salad to be delivered to my job my lunch is up and my salad still isn’t here but I’m paying for delivery No I want my whole order refunded this is ridiculous smdh
View full review
Author
Product
Doordash Food Delivery Mobile Application
Cons
  • Long time
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Full refund
Review #1575614 is a subjective opinion of poster.
0 comments

DoorDash - Refund

1.8
Details
My food was 20 minuets late, there was no sauce, the food was completely cold . Ruined my entire meal and I paid 30 dollars for this . After saying my order was on the way and then the driver made a stop even though they were late on the way to my house. When the driver got here they rudely said “didn’t you get my text dude?” When there are no messages informing me rally’s was taking a long time. I under food places being busy and taking a long time and it’s not the drivers fault, but don’t take it out on us one and two the food wasn’t even hot.
View full review
Author
Product
Doordash Food Delivery Mobile Application
Pros
  • Late night availability
Cons
  • Order was missing incorrect no follow up like i was told
Reason of review
Problem with delivery
Loss
$31
Preferred solution
Full refund
Review #1568892 is a subjective opinion of poster.
0 comments

DoorDash - My order has been over 2 hours and still isn’t here

1.0
Details
Order placed at 9:23 and driver called after 2 hours asking if we got the order. Said when she went To pick it up that they said it already was picked up. She convinced the restaurant to remake it and she waited for it. It’s 11:42 and I still don’t have my order but shows she’s on her way. This is ridiculous and almost midnight.
View full review
Author
Product
Doordash Food Delivery Mobile Application
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Full refund
Review #1565490 is a subjective opinion of poster.
0 comments

DoorDash - I did NOT get my food

We paid over $45 for food and we DONT have it! Callled Smash Bros (name of restaurant) & they said our order is still ther and no one picked it up! I want my $$ back!
View full review
Author
Location
Plymouth, Minnesota
Product
Doordash Food Delivery Mobile Application
Cons
  • Never answers customer service calls
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
Review #1565425 is a subjective opinion of poster.