Product: Doordash Food Delivery Mobile Application Clear all filters (23 of 23 reviews match)
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Credit card for payment uses home billing zip code, vacation food delivery address different. Doordash only asks for billing zip, not billing address when registering payment method, no card will accept the charge (Visa, Discover, etc.). Doordash says you must contact...
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1.0
Product
Doordash Food Delivery Mobile Application
I didn't like
  • Failed delivery
  • Doordash never called back when we complained
#1082246
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So i have the app on my cell and i made an order from Islands Res.And for some reason the app charged wrong card although i made the selection so i call their customar care and they tell me that they're sirry and my money will be refunded in 24-48 hours, Not True! I...
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Anonymous
Anonymous

That's what happens when jobs get outsourced to third world countries. High turn overs on jobs like those and your $ amount goes a long way.

Anonymous
VCC

Same situation with me, it's been almost 3 weeks and no refund. This is after I spoke to someone and the guaranteed I'd get a refund in 3-5 days. This was about a week and a h...

1.5
Product
Doordash Food Delivery Mobile Application
#1081630
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Doordash - Spent $69.00 & waited over 3hrs..
I THINK what the ultimate result was, I was refunded my $69 back into my acct, which will take up to 5days & I was given some sort of doordash credits towards my next order/s. Unclear as to what the sum of these total credits are. But apparently, it'll all be sent to...
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Anonymous
dee

As usual that is Doordash with their outsourced team they replaced AMERICAN workers with.....

1.5
Product
Doordash Food Delivery Mobile Application
#1078409
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Doordash - The worst ordering experience ever!!!

#1101810
1.0
Details
After 35 mins of trying to order, it told me the restaurant was closed, it wasn't. Called Customer service, maybe you can tell who helped me. However he was as worthless as your app. You're terrible, worst food ordering experience in my lifetime.
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
Website

Doordash - *** ***

#1067032
1.0
Details
I entered my new card correctly 3 times. *** you. Never using your app again ruined my night completely.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Doordash has no help for drivers

#1056332
1.4
Details
If there is a problem with order, you can't call to reach live person, the app wasn't working.
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Additional Fees
Billing Practices
Customer service
Staff
Value for money

Doordash - My app is showing California instead if Texas

#1048377
Android App Issues showing wrong state
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I have used the DoorDash app several times, with okay results. I started to use it again this evening & noticed they'd added a "Service Fee". This is theoretically collected when you order from restaurants who don't pay DoorDash a commission on their orders AND was...
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1.0
Product
Doordash Food Delivery Mobile Application
#1076173
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Once I told her how DoorDash does their payments and how they go through and mark up each item, she was appalled. Spread the word about these guys. Grub Hub is actually much more ethical. They are the only service of this type that I will use. Other than that, best to...
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Anonymous
Anonymous

Wait a minute... You're claiming they marked up the price of items, yet you won't bother to actually give them the correct prices? How can you complain about something that yo...

Anonymous
Anonymous

I understand your frustration but why don't servers ever complain to their BILLION dollar employer about pay? You guys always blame the customer and other who might make just ...

1.0
Product
Doordash Food Delivery Mobile Application
#1063965
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I completed my dinner order via the mobile app.They charged my credit card immediately. The Food NEVER came. Can't speak to a live person. After sending multiple chat and email attempts, Door Dash said it was a technical order, no apologies, no credit. TERRIBLE...
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1.0
Product
Doordash Food Delivery Mobile Application
I liked
  • Convenience if it actually worked
I didn't like
  • Worst possible service
  • Irresponsible
  • Unreliable
#1050966
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I ordered food and waited an HOUR AND A HALF AND THE APP SAID DELIVERED.The guy NEVER CAME OR CALLED ME. Then customer service told me they put the order through again. When I checked the app they hadn't. THEN had to call back AGAIN, and they accused me of putting the...
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Anonymous
Abul-H***an

Isn't it obvious, you gave them the wrong address and they deliver your food to a guy at that wrong address so yeah thanks to you he got free food. Don't blame DoorDash for yo...

1.0
Product
Doordash Food Delivery Mobile Application
#1043817
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Doordash - Double charged for one delivery.
Let's start by saying that the up charge by doordash is awful. But on Saturday night my gf and I decided to get wings from a restaurant called "long Wongs" the food was dropped off by the driver. I get an email from Bank of America about unusual transaction on my card....
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Anonymous
Doordash has problems

Same here. This has happened twice within two months. I order frequently, maybe they thought I wouldn't notice. Doordash used to be accurate, professional and timely when they...

Anonymous
Anonymous

Let's be honest, there's no "gf"....and the "long wong" you ordered wasn't from a restaurant, but instead a massage parlor....

3.0
Product
Doordash Food Delivery Mobile Application
#1041935
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Placed order on DoorDash and received error that card was declined and was told to re-enter card info. Did so and had the same error. I check my account and DoorDash has charged me 3 times for the order. Called customer service and they tell me that the system is...
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Product
Doordash Food Delivery Mobile Application
#998060
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I have used door dash 5 times now and the app is pretty accurate when it comes to tracking the driver.This time, the driver said my food was delivered, but it never was. I waited 30 minutes for the customer service people to call me back because they said they would...
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3.2
Product
Doordash Food Delivery Mobile Application
#993583
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