Not resolved
3.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

I have used door dash 5 times now and the app is pretty accurate when it comes to tracking the driver.This time, the driver said my food was delivered, but it never was.

I waited 30 minutes for the customer service people to call me back because they said they would after contacting the driver, and they never did.

I ended up speaking to 3 different customer service representatives and having to tell them my story each time.I finally decided to cancel my order and they could only offer me a complete refund and a $5 credit.

Review about: Doordash Food Delivery Mobile Application.

Reason of review: Bad quality.

Had an Experience with Doordash?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like