I have used door dash 5 times now and the app is pretty accurate when it comes to tracking the driver. This time, the driver said my food was delivered, but it never was.
I waited 30 minutes for the customer service people to call me back because they said they would after contacting the driver, and they never did.
I ended up speaking to 3 different customer service representatives and having to tell them my story each time. I finally decided to cancel my order and they could only offer me a complete refund and a $5 credit.
Product or Service Mentioned: Doordash Food Delivery Mobile Application.
Reason of review: Bad quality.