Los Angeles, California
Not resolved
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

I have used DoorDash twice for a restaurant that I frequent. I usually go in, but someone told me about DoorDash.

Both times my order was incorrect. Some people say it not the fault of DoorDash. It most certainly is, I called the restaurant I ordered from and was told the DoorDash driver was told to check the order for accuracy, but he/she did not. DoorDash simply told them the order was fine without checking for accuracy.

DoorDash charges too much in fees to deliver inaccurate orders or half eaten food. I heard about the half-eaten food from Yelpers!  Take your changes, but I would not order from them again.  I'm going back to Eat24.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Poor customer service.

DoorDash Cons: Incorrect order delivered twice.

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