Product: Doordash Home Delivery Service Clear all filters (51 of 51 reviews match)
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DoorDash - Food ruined

5.0
Details
We were given a partial refund.
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Review
#1633654 Review #1633654 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
1.1
Details
Order from Boston Market in Amherst, NY. Door Dash signed and picked up the food.. They said it was no one home when there was (plus dogs who bark when ppl come on the porch).. Neither company was trying to refund my $ for the order when driver failed to deliver the...
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Review
#1630449 Review #1630449 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • No consideration
  • Blamed everyone else
Reason of review
Problem with delivery
Loss
$53
Preferred solution
Full refund
Tags
  • Doordash Unhelpful
  • No Refund
  • Lairs
  • Stolen Food

DoorDash - Wrong address order

5.0
Details
In store credit after we told them the problem
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Review
#1625753 Review #1625753 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Good customer service
2.6
Details
I ordered meals and they didn’t come with fries
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Review
#1615594 Review #1615594 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Have had multiple problems
  • Very hard to speak to a person had to google support number
Reason of review
Order processing issue
Loss
$18
Preferred solution
Let the company propose a solution

DoorDash - Never received my order

I had placed and order at 7 even gave a tip but 1 hr 30 minutes later still no food. So I eventually went to the restaurant to pick up my own food. And then on top of picking my food up the DoorDash driver walked in . I don’t think I will be using this app again
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Review
#1614121 Review #1614121 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Order processing issue

DoorDash - Sad Sad Sad

1.0
Details
On several occasions our food either wasn’t delivered, extremely late and cold food, missing items out the bag, no reimbursement nor available number to call, one guy even started sending us to voicemail! VERY DISAPPOINTING AND UNPROFESSIONAL! Will never use this service again
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Review
#1613506 Review #1613506 is a subjective opinion of poster.
Service
Doordash Home Delivery Service

DoorDash - Address changing

4.4
Details
I ordered my food to be delivered to my house and the address changed. I was outside when the delivery person called me I told her I was outside and the delivery person mentioned the wrong address and to cancle because it was too far. So I canceled with her on the line and reordered and contacted customer service for my money to be returned for the food I reordered for my son to eat and take his medicine please and thank you and God Bless, Q.
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Review
#1609853 Review #1609853 is a subjective opinion of poster.
Service
Doordash Home Delivery Service

DoorDash - Order placed 1 1/2 hours ago no status showing

Where is our dinner. Suppose to be by 445. It is now 35 minutes past
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Review
#1609654 Review #1609654 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Problem with delivery
1.0
Details
I placed an order that was picked up by someone and never brought to me. I didn’t even get notified of who picked it up. But when I go to Applebee’s they said that somebody had picked it up less than 15 minutes after I placed the order. So when I finally got in contact...
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Review
#1609518 Review #1609518 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • I was not happy with the delivery time
  • Poor service
  • 3 hours later still no delivery
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Full refund
Tags
  • Delivery Person From Doordash
  • Unreliable And Undependable
  • Poor Customer Service Hung Up 4X

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - I've been waiting for my food over 2 hours

1.1
Details
Dasher need to answer the phone
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Review
#1609079 Review #1609079 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Price reduction