Order states to call | DOORDASH in Santa Rosa, California

I ordered over an hour ago and my order has not arrived. I need to know if it will arrive or I need to cancel and go pick something up.
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Review
#1765839 Review #1765839 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
So, as is usually the case with using a delivery service, I was very busy today & just found myself hungry & not wanting to drive. I first went to GrubHub, but the restaurant I wished to order from was closed (Christmas Eve) & they don't service my second choice -...
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Review
#1741797 Review #1741797 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Problem with delivery
Loss
$77
Preferred solution
Let the company propose a solution
Tags
  • Unreliable Delivery

DO NOT ORDER FROM DOOR DASH PERIOD | DOORDASH in Chicopee, Massachusetts

1.0
Details
Its always some ongoing issues with food and people who deliver your food! They never issue you refunds when your orders are screwed up the customer service agents barely speak english and THEY ARE A ENTIRE RIP OFF!!!! Uber eats are wayyyy better Im deactivating this door dash crap because thats just what they are CRAP DELIVERY SERVICE WOULD NOT RECOMMEND TO NOBODY
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Review
#1735186 Review #1735186 is a subjective opinion of poster.
Service
Doordash Home Delivery Service

Didn’t recieve order | DOORDASH in Burkburnett, Texas

1.0
Details
Finally received my order at 10pm although I ordered 2 salads at about 8:15pm. Salads are pre-made and so only require bagging. Nearly 2 hours I waited from a store less than 5 minutes travel time. DoorDash told me they had a hard time finding a dasher to deliver my food. Not happy.
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Review
#1721479 Review #1721479 is a subjective opinion of poster.
Service
Doordash Home Delivery Service

None 0 | DOORDASH

The worst costumer support !!! They put me on hold for 11 minutes and never talked to me!!!! Got the food 1 hour later
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Review
#1709014 Review #1709014 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Order not received | DOORDASH in Vincentown, New Jersey

Deliver my damn food and answer Your phone
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Review
#1700637 Review #1700637 is a subjective opinion of poster.
Service
Doordash Home Delivery Service

I need to order food | DOORDASH

I can’t order it want let me order
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Review
#1698487 Review #1698487 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Customer service
  • Everything about it

Unauthorized charges | DOORDASH

1.8
Details
He refunded my money but i am still a very very unhappy customer. Everything has been awful with your company's service and this unauthorized charge topped it off and i have been very patient and understanding but boy has this been awful.
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Review
#1673733 Review #1673733 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • Convenience if it actually worked
Cons
  • Slow deliveries and no deliveries
Reason of review
Problem with delivery
Loss
$21
Preferred solution
Full refund
Tags
  • refund complaint

Order not here | DOORDASH

1.0
Details
Stop lying on your app. Order placed at 7:03 said 25-36 minutes at 7:37 said dasher had picked up when I contacted dasher he hadn’t even gotten there yet. Still waiting at 7:52 tried customer service the wait time to speak to someone is 15-20 minutes. Needless to say I will never use this service again or recommend to anyone
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Review
#1672801 Review #1672801 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • That i may receive a refund
Cons
  • Worse company ever
Reason of review
Problem with delivery
Loss
$12
Preferred solution
Full refund

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Not alerted to delivery in any way | DOORDASH

1.0
Details
Placed order at 6:00 PM for Fish & Chips from Pacific Beach Fish Shop which is 2 miles from my house. Waited until 7:15, still no delivery, opened front door and found it sitting on the porch, stone cold. Porchlight on, no knock on door, no doorbell ring, just sitting there cold. looked online and it said it was delivered at 6:49. Will never use DoorDash again, will call my credit card and dispute payment, and will report incident to Fish Shop and try to get them to stop dealing with DoorDash. I am a very good customer of theirs
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Review
#1672217 Review #1672217 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Lousy delivery & customer service
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Full refund
Tags
  • Bad Customer Service
  • Bad Delivery Practices