Product: Doordash Home Delivery Service Clear all filters (55 of 55 reviews match)
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DoorDash in Enfield, Connecticut - Pizza got ruined

5.0
Details
DoorDash - Pizza got ruined
Evidently the driver took corners too fast. The cheese on the pizza slid off the crust. My daughter had to scrape the cheese off the box and put it on the crust so she could feed her children.
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Review
#1593915 Review #1593915 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Damaged or defective
1.0
Details
DoorDash - The absolute worst experience in customer services I have ever experienced in 51 years
I was charged twice for the same order I have been trying to resolve this for over 4 hours. I was repeated told by C J the twelve year old who answers your phones that it has been resolved and refunded, it has not evidently C.J. can not tell the difference between a...
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Review
#1527590 Review #1527590 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Problems with payment
1.0
Details
I placed an order that was picked up by someone and never brought to me. I didn’t even get notified of who picked it up. But when I go to Applebee’s they said that somebody had picked it up less than 15 minutes after I placed the order. So when I finally got in contact...
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Review
#1609518 Review #1609518 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Poor service
  • I was not happy with the delivery time
  • No dashers
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Full refund
Tags
  • Delivery Person From Doordash
  • Unreliable And Undependable
  • Poor Customer Service Hung Up 4X

DoorDash - I want my refund that's been due for weeks now

1.0
Details
I want my refund way can do to help me about it is gave my damn refund.
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Review
#1645522 Review #1645522 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Drivers do not communicate
  • Failed delivery
  • Doesnt work because it sucks
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Tags
  • Bad Customer Service And Attitude

DoorDash - No food but paid

1.0
Details
Ordered food never showed up but instantly took my money can't get a refund or credit because it shows no orderes
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Review
#1636817 Review #1636817 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • Choices
Cons
  • Failed to deliver
  • Charged for nothing
  • Poor customer service and service in general
Reason of review
Problems with payment
Loss
$20
Preferred solution
Full refund
Tags
  • Horrible Rip Off
Featured
1.0
Details
DoorDash - Terrible driver
I had a door dash delivery for my Walmart groceries. Unfortunately I live on the fourth floor and was unaware the elevator did not work. Instead of the driving calling to tell me that, she let me know she was frustrated of her pay and has carpal tunnel. She left all my...
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1 comment
Anonymous
#1576609

Thats ALL we are required to do. Next time go to Walmart yourself.

95% of YOU Walmart Customers don't tip. Maybe if you had, you would have gotten better service.

Review
#1369654 Review #1369654 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Bad quality

DoorDash in Denver, Colorado - Wrong address order

5.0
Details
In store credit after we told them the problem
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Review
#1625753 Review #1625753 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Good customer service
2.6
Details

Update by user Aug 07

When it said meals it didn’t come with fries that makes no sense. I had to make a separate order for fries when it wasn’t my fault

Original review posted by user Aug 07

I ordered meals and they didn’t come with fries
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Review
#1615594 Review #1615594 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Very hard to speak to a person had to google support number
  • Have had multiple problems
Reason of review
Order processing issue
Loss
$18
Preferred solution
Let the company propose a solution

DoorDash - Order never arrived

2.7
Details
Door dasher never arrived. Never called. Never even drove down the street. I was waiting on the front porch even though they were over an hour late. They said they dropped off the food as close as Possible. Checked entire street talked to neighbors. No sign of dasher anywhere. This dasher is a liar and a fraud and should be fired!
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Review
#1608257 Review #1608257 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • That this was better than eating my shoe leatherut just barely
  • Fact the staff makes me want to go deaf
Reason of review
Problem with delivery
Tags
  • Doordash Deception

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Loveland, Ohio - Worse than the worst ever

1.0
Details
You just screwed up my entire order, didn’t give me an order confirmation and delivered the order even though it had been cancelled. Your first customer service person disconnected me. After calling back and waiting almost 5 minutes to get a live person I could barely understand what he was saying. After putting me on hold several times he finally credited my account. I’ve deleted DoorDash from my apps.
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Review
#1604118 Review #1604118 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Poor customer service
Preferred solution
Full refund