Seller: Doordash Product: Doordash Home Delivery Service Clear all filters (0 of 56 reviews match)
filters
Seller:
State:
Show
City:
Show
Product:

DoorDash in Santa Ana, California - Food was a no-show

1.0
Details
I ordered food from a local restaurant after an hour I started realizing something was the matter make a long story short never got the food but they charged my checking account
View full review
Review
#1660851 Review #1660851 is a subjective opinion of poster.
Service
Doordash Home Delivery Service

DoorDash - Order from hotel

order breakfast thru Denny's. And it is thru door dash to budget inn 21598 foothill Blvd #310 call me at 510674 3498 meet u outside
View full review
Review
#1653523 Review #1653523 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • Restaurant selection
Cons
  • Trouble communicating with support personnel

DoorDash - Delivery not made

The delivery person stated that the delivery was attempted but it never was. I was sitting outside my door waiting for him. I was watching the app and saw that the app changed to completed while I was outside. I attempted to text and call the driver. His phone was turned off. The driver NEVER CAME TO MY RESIDENCE. The order had to be reordered and we had to wait longer. This is not the first time this has happened... drivers stealing orders then turning off their phone. I had 5 pizzas stolen from a Door Dash driver before. I spend A LOT of money on Door Dash and if this continues I will NEVER use the service again.
View full review
Review
#1647342 Review #1647342 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • I can recieve food without leaving my home
  • Convenience
Cons
  • That the driver ignored my calls and text about delivery address
  • Dashers swipe delivered when not delivered
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
  • Stealing Food

DoorDash - I want my refund that's been due for weeks now

1.0
Details
I want my refund way can do to help me about it is gave my damn refund.
View full review
Review
#1645522 Review #1645522 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Not receiving my order when the online time says
  • Drivers do not communicate
  • Failed delivery
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Tags
  • Bad Customer Service And Attitude

DoorDash - No food but paid

1.0
Details
Ordered food never showed up but instantly took my money can't get a refund or credit because it shows no orderes
View full review
Review
#1636817 Review #1636817 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • Choices
Cons
  • Failed to deliver
  • Charged for nothing
  • Poor customer service and service in general
Reason of review
Problems with payment
Loss
$20
Preferred solution
Full refund
Tags
  • Horrible Rip Off

DoorDash in Simi Valley, California - Food ruined

5.0
Details
We were given a partial refund.
View full review
Review
#1633654 Review #1633654 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
1.1
Details
Order from Boston Market in Amherst, NY. Door Dash signed and picked up the food.. They said it was no one home when there was (plus dogs who bark when ppl come on the porch).. Neither company was trying to refund my $ for the order when driver failed to deliver the...
View full review
Review
#1630449 Review #1630449 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Blamed everyone else
  • No consideration
Reason of review
Problem with delivery
Loss
$53
Preferred solution
Full refund
Tags
  • Doordash Unhelpful
  • No Refund
  • Lairs
  • Stolen Food

DoorDash in Denver, Colorado - Wrong address order

5.0
Details
In store credit after we told them the problem
View full review
Review
#1625753 Review #1625753 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Good customer service
2.6
Details

Update by user Aug 07

When it said meals it didn’t come with fries that makes no sense. I had to make a separate order for fries when it wasn’t my fault

Original review posted by user Aug 07

I ordered meals and they didn’t come with fries
View full review
Review
#1615594 Review #1615594 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Very hard to speak to a person had to google support number
  • Have had multiple problems
Reason of review
Order processing issue
Loss
$18
Preferred solution
Let the company propose a solution

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Sylacauga, Alabama - Never received my order

I had placed and order at 7 even gave a tip but 1 hr 30 minutes later still no food. So I eventually went to the restaurant to pick up my own food. And then on top of picking my food up the DoorDash driver walked in . I don’t think I will be using this app again
View full review
Review
#1614121 Review #1614121 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Order processing issue