Product: Doordash Home Delivery Service Rating: 1 Star Clear all filters (20 of 55 reviews match)
Filter by rating
filters
Product:
Rating:

DoorDash - I want my refund that's been due for weeks now

1.0
Details
I want my refund way can do to help me about it is gave my damn refund.
View full review
Review
#1645522 Review #1645522 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Drivers do not communicate
  • Failed delivery
  • Doesnt work because it sucks
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Tags
  • Bad Customer Service And Attitude

DoorDash - No food but paid

1.0
Details
Ordered food never showed up but instantly took my money can't get a refund or credit because it shows no orderes
View full review
Review
#1636817 Review #1636817 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Pros
  • Choices
Cons
  • Failed to deliver
  • Charged for nothing
  • Poor customer service and service in general
Reason of review
Problems with payment
Loss
$20
Preferred solution
Full refund
Tags
  • Horrible Rip Off
1.1
Details
Order from Boston Market in Amherst, NY. Door Dash signed and picked up the food.. They said it was no one home when there was (plus dogs who bark when ppl come on the porch).. Neither company was trying to refund my $ for the order when driver failed to deliver the...
View full review
Review
#1630449 Review #1630449 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Blamed everyone else
  • No consideration
Reason of review
Problem with delivery
Loss
$53
Preferred solution
Full refund
Tags
  • Doordash Unhelpful
  • No Refund
  • Lairs
  • Stolen Food

DoorDash in Saginaw, Michigan - Sad Sad Sad

1.0
Details
On several occasions our food either wasn’t delivered, extremely late and cold food, missing items out the bag, no reimbursement nor available number to call, one guy even started sending us to voicemail! VERY DISAPPOINTING AND UNPROFESSIONAL! Will never use this service again
View full review
Review
#1613506 Review #1613506 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
1.0
Details
I placed an order that was picked up by someone and never brought to me. I didn’t even get notified of who picked it up. But when I go to Applebee’s they said that somebody had picked it up less than 15 minutes after I placed the order. So when I finally got in contact...
View full review
Review
#1609518 Review #1609518 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • No delivery at all
  • Poor service
  • No dashers
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Full refund
Tags
  • Delivery Person From Doordash
  • Unreliable And Undependable
  • Poor Customer Service Hung Up 4X

DoorDash in Saint Louis, Missouri - I've been waiting for my food over 2 hours

1.1
Details
Dasher need to answer the phone
View full review
Review
#1609079 Review #1609079 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Price reduction

DoorDash in Loveland, Ohio - Worse than the worst ever

1.0
Details
You just screwed up my entire order, didn’t give me an order confirmation and delivered the order even though it had been cancelled. Your first customer service person disconnected me. After calling back and waiting almost 5 minutes to get a live person I could barely understand what he was saying. After putting me on hold several times he finally credited my account. I’ve deleted DoorDash from my apps.
View full review
Review
#1604118 Review #1604118 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Poor customer service
Preferred solution
Full refund

DoorDash in Plymouth Meeting, Pennsylvania - There was a problem with my order

1.0
Details
I wasn’t able to complete my order on your website. I called your customer service line and had a difficult time understanding the person I talk to. It got to be so so much more expensive than any place else so what are you say we just cancel the training from the program
View full review
Review
#1597663 Review #1597663 is a subjective opinion of poster.
Service
Doordash Home Delivery Service

DoorDash - Food not received by company

1.2
Details
This is the second time that I’ve had this happen the first time nobody including me could get in contact with that company !! Now the door dash app is not up to date to what proper timing companies is stop door dashing so therefor I’m very unhappy and feel as if I deserve more than just a refund cause this has happen more than once !! I have a family ready to eat and now I have my kids up hungry waiting on something that hasn’t came !! And not only that from a company that never received it and I had to find out from my door dasher their selves !! I’m very dissatisfied !!
View full review
Review
#1571710 Review #1571710 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Cons
  • Being charged but not notified it was never going to arrive
  • Refund to my doordash account
Reason of review
Order processing issue
Loss
$42
Preferred solution
A promo code for money off or free delivery !!
Tags
  • Not A Good Resolution

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - Unforgivable

1.0
Details
Placed an order at Wendy’s 3 sandwiches a fry and a chili cheese baked potato... after allotted time we started to call and eventually just got sent to voicemail! Never received food nor reimbursement for purchased food
View full review
Review
#1535381 Review #1535381 is a subjective opinion of poster.
Service
Doordash Home Delivery Service
Reason of review
Order processing issue