Houston, Texas
Not resolved
Additional Fees
Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

We ordered on 09/02 a dinner from Flemming's steakhouse in Houston. It was our 21st anniversary and we have small kids and could not go out and decided to order steaks using DoorDash.

We are using doordash maybe every 10 days or so and until now everything was fine. However, this time we paid $290 for dinner (only food, taxes and tips) and we had a very bad surprise. Two of the dishes (fillet mignon -$46- and bone in ribeye -$56) were very poor quality, The meat smelled as old and the taste was not good either., it was clearly meat beyond the expiration date! We contacted DoorDash immediately but they never cot in touch with us.

We want a refund for that meat.

We will never use DoorDash again and we will report Flemming's. Very disappointing!

Product or Service Mentioned: Flemings Prime Steakhouse And Wine Bar Filet Mignon Steak.

Reason of review: Bad quality.

Monetary Loss: $290.

DoorDash Cons: Doordash never called back when we complained.

  • Poor Quality Meats
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