I placed an order for delivery and was surprised when the restaurant only had a doordash option as I thought they had their own personal delivery person... Anyway I was always skeptical about a random person delivering food that was not associated with the restaurant ordered from but the restaurant was only 5mins away so I thought I'd give it a try for the 1st time.
After creating my DD account and putting in my credit card info I was notified in real time about my order. Delivery was estimated 45min but 40min later my realtime display was showing delivered at 4:53pm and here it is 5:05pm??? I left 2 phone numbers for the driver to call upon arrival but received no calls no delivery NOTHING.... I'm out my money and order and have no one to complain to but a live chat session with DD that has been saying "attempting to reach driver" for the past 30+ minutes.
My drivers name was Maria and thats all I know. SCAM!
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $40.
Preferred solution: Full refund.
DoorDash Cons: Fact that i was scammed out of my order and my money.