New York, New York
0 comments

Ordered lunch for office of 10 people at 10:30am. Saw that they were "working on" the order at 11:30am (when restaurant opens).

I get a call at 12:23 from Doordash saying that items on my order are not available and if I'd like to cancel. This lunch is for 10 people so I don't want to cancel.

I ask which items and get a response of "I dunno." Doordash says they will call back with info and in the meantime I call delivery person who says that the restaurant never received my order and that Doordash cancelled it. VERY unreliable and bad customer service.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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