Product: Doordash Manager Clear all filters (0 of 9 reviews match)
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DoorDash - Food never came and I was charged

Yesterday I ordered , order didn’t go through so I canceled money got refunded , I tried again and still didn’t go through but wouldn’t let me cancel it said it got delivered but never did and wouldn’t refund my money it was like 26$
4.8
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Doordash Manager
#1514050
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DoorDash - WhEre is all my money

I ordered some food through DoorDash and vendor charged me for an entree and not what I ordered for $28.02. They are refusing to give me back all of my money for their mistake. I end up with no food and my bank account short of $28.02 because of their error!!!
1.0
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District 8, Tennessee
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Doordash Manager
#1508998
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DoorDash - BAD SERVICE

Waited 3 hours for delivery!!!! Restaurant was closing and they waited for the driver! This is the first time I used them! They sure spend a lot on their commercial---too bad they can't live up to it! Also, No one at DoorDash gets back to you to make it good! Like a credit!!!! I have had no troubles with Grub Hub or Postmates- They are quick!
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Doordash Manager
#1493039
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DoorDash - D9nt issue refunds

Did issue refund for food that i didnt recoeve
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Doordash Manager
#1475862
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DoorDash - Worst company ever!

Horrible customer service. Manager should be fired
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Doordash Manager
#1457583
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I moved from Long Beach to West Covina (30-45 minutes away) and the app didn’t pick up my location, so I called cust svc and was assured my address was fixed, yet these IDIOTS still had my food prepared in Long Beach and delivered to my new address(of course it arrived...
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Doordash Manager
#1432322
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DoorDash - Cold items

Manager would not help, explained the situation would not Help with refund for cold food.
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Doordash Manager
#1428729
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DoorDash - Just feel like my efforts where not good enough.

Just spoke with a manager and felt like nothing was accomplished yet but he assured me that they would get back in touch with me to let me know what was going on
3.8
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Doordash Manager
#1300923
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DoorDash - Releived

I spoke to the manager about my issue, oscar was very helpful! Turns out the last person that tried to help me told me they would escelate my issue but they didn't. Oscar was a huge help but the rest of their support system is garbage.
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Doordash Manager
#1181767
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