Product: Doordash Manager Clear all filters (10 of 10 reviews match)
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Frustrated! Doordash customer service is awful
I was trying to explain that my application to become a dasher has completed per the website and it tells me that my kit will be delivered in 1-4 business days. It has been 2 weeks since I did that. I called I. To check my status and an Asian rep answers the phone by...
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1.0
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Doordash Manager
#1561887

Never ever will I ever use Doordash again

Today at 3:10 i ordered chinese takeout. I got charged 3X and all charges were $16.00 more than my reciept and my bank notifications. My order was also altered and i did not get my entire food order. I need to have 1 of the charges adjusted becomes i was way over charged and the other 2 charges credited back to my account. Please.
5.0
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Doordash Manager
#1561008
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Today we received a door dash order, and when the driver came to pick it up he did not pay us for it. I called door dash’s customer service line, and they told me they could either refund us over the phone, or we could be refunded by the next driver to come in for a...
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Anonymous
Anonymous

Gotta say, this is on you. Don't accept doordash if you aren't clever enough to make sure you are paid before you hand over the food. Now you have spread across the internet t...

Product
Doordash Manager
#1556816

Doordash

Please explain to me how/ Why in the World would your company allows drivers to deliver food with their kids in the car? I dont want to hear screaming 3 year old while im trying to get my food. Do Better Doordash.
2.0
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Product
Doordash Manager
#1541107
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DoorDash - D9nt issue refunds

Did issue refund for food that i didnt recoeve
Product
Doordash Manager
#1475862
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DoorDash - Worst company ever!

Horrible customer service. Manager should be fired
Product
Doordash Manager
#1457583
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I moved from Long Beach to West Covina (30-45 minutes away) and the app didn’t pick up my location, so I called cust svc and was assured my address was fixed, yet these IDIOTS still had my food prepared in Long Beach and delivered to my new address(of course it arrived...
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Product
Doordash Manager
#1432322

DoorDash - Cold items

Manager would not help, explained the situation would not Help with refund for cold food.
Product
Doordash Manager
#1428729
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DoorDash - Just feel like my efforts where not good enough.

Just spoke with a manager and felt like nothing was accomplished yet but he assured me that they would get back in touch with me to let me know what was going on
3.8
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Doordash Manager
#1300923
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DoorDash - Releived

I spoke to the manager about my issue, oscar was very helpful! Turns out the last person that tried to help me told me they would escelate my issue but they didn't. Oscar was a huge help but the rest of their support system is garbage.
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Doordash Manager
#1181767
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