Product: Doordash Mobile Application Rating: 4 Stars Clear all filters (28 of 640 reviews match)
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DOORDASH in Modesto, California - Need customer service agent

3.8
Details
It showed delivery 0-2 minutes and then showed our delivery delayed over an hour and to contact customer service. Unfortunately the ‘contact customer service’ link wouldn’t load. I tried exiting, closing the app and trying again...same thing. The only thing it would let me do was cancel. I ended up just canceling and going to get it myself. Also when i was ordering the total was showing a zero charge for the food. It had a 3.99 delivery charge and i tipped $5 that’s why it was $8.99. But I thought that was weird. Glitch maybe?
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#1683141 Review #1683141 is a subjective opinion of poster.
Product
Doordash Mobile Application
Pros
  • Convenience
Cons
  • Last 2 times orders were wrong
Reason of review
Problem with delivery
Loss
$9
Preferred solution
Full refund

DOORDASH in Langley, British Columbia - Someone changed my password

4.0
Details
They suggested I unlink my Facebook and change my password but the instructions they sent didn’t work ( I think fb must have been updated since ) I changed my password within the app instead
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#1665112 Review #1665112 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Access/ activation issues

DOORDASH in Albuquerque, New Mexico - I am trying to talk to a human being

3.7
Details
The app is horrible I use it all the time but if there’s a mistake made or somethings wrong it is impossible to change a customer service phone number on the app would be nice other than having to Google it to find a number
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#1661113 Review #1661113 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Damaged or defective

DOORDASH in Kansas City, Missouri - Placed a order and the app is not updating?

4.0
Details
The DoorDash app was not responding so I was unaware of my order going through.
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#1635104 Review #1635104 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Damaged or defective

DOORDASH - App made me miss a meal

4.2
Details
DOORDASH - App made me miss a meal
Cannot place an order with 5 guys. See error message. Need more items for burger!!!
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Review
#1609719 Review #1609719 is a subjective opinion of poster.
Product
Doordash Mobile Application
Pros
  • That i can usually get a meal from door dash
Reason of review
Order processing issue
Loss
$25
Preferred solution
fix the app

DOORDASH in Philadelphia, Pennsylvania - Very good

3.6
Details
I am trying to "trust" the door dash app to become a driver. However, when I go to "profiles" it is blank and there is no option to establish trust.
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#1578372 Review #1578372 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Bad quality

DOORDASH - Looking for my order

3.6
Details
There was a glitch when I placed my order and I never received confirmation. My account has been debited. I called and was told the order was confirmed. Still no food. And now we have missed the restaurant’s cut off to reorder. Thanks Doordash!
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#1553263 Review #1553263 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Damaged or defective

DOORDASH - The app is faulty and I want my money

4.4
Details
App wont let me go online can you please update my location to Nashville TN
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Review
#1521314 Review #1521314 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Bad quality

DOORDASH - I can't go offline

4.0
Details
I have problem which my app and gps
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Review
#1513603 Review #1513603 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Bad quality

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

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DOORDASH - Cannot log into app

3.8
Details
I cannot log in and get a message saying http bad gateway
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Review
#1513170 Review #1513170 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Damaged or defective