I ordered three pizzas to be delivered by DoorDash. I received my email confirmation.
Since this was a "going away party" I called Famous Rays Pizza the Sunday evening (delivery was Monday 12:00 pm). Rays never go an order. I chatted with a DoorDash support person and she said order would be faxed in. I called Rays on Monday 10:00 am still hadn't received the fax.
I chatted with another Door Dash support person at 10:20 am Monday said order was faxed. If I hadn't followed up I would never got the order.
Very disappointing service. I will not use DoorDash again!
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $89.
Preferred solution: Let the company propose a solution.
DoorDash Cons: Failed to deliver, I chatted twice to ensure my order was placed.