Product: Doordash Vehicle Driver Clear all filters (697 of 697 reviews match)
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DOORDASH in Forest Park, Illinois - Never received order

Never received my order tried contacting delivery driver no response.
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Review
#1609031 Review #1609031 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Order processing issue

DOORDASH - Never received order

Order placed driver called but never entered the store and left and when I spoke with him he could not explain what happened other than to say he had been called me long time is his exact words. He could not tell me what happened to my food he kept repeating the same thing can’t get a hold of customer service it just hangs up
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Review
#1608991 Review #1608991 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Epic failure and waste of my time
Reason of review
Problem with delivery
Loss
$28
Preferred solution
Full refund

DOORDASH - Driver complaint

3.0
Details
Spoke with rep and got my tip refunded after driver just hung my food on fence and left didn’t knock on my door or call to inform me he was outside
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Review
#1608836 Review #1608836 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Convenient
Reason of review
Problem with delivery
Tags
  • Door Dash Sucks

DOORDASH - Absolute BS

2.3
Details
I order a meal from KFC because I had been living off ramen for a while while sick and they said they would deliver at 11:48. 11:48 comes and they still haven’t assigned a driver. At 11:50 they assigned a driver who quit out 2 minutes after being assigned. Then after another 20 minutes they finally assigned a new driver and that driver took another 30+ minutes to bring the food. I was promised my food at 11:48 and got it about an hour late. Wtf
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Review
#1608786 Review #1608786 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Preferred solution
Correct your drivers and make them actually work

DOORDASH in Brooklyn, New York - Order detail

1.4
Details
Basically my driver picked up my food and went on a hiatus with my food i called the driver no answer called door dash he calls the driver no answer I explained the situation but all he could tell me was wait 5min. And call back if nothing changes
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Review
#1608220 Review #1608220 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

DOORDASH - Delivery driver steals and HORRIBLE CUSTOMER SERVICE

1.2
Details
"I placed an order with DoorDash after work and forgot to take my phone off of vibrate missing the delivery man’s (Terence J) call. The directory to my condo is also connected to my cell phone. When I realized that I missed his call, I called back several times to get him to return and he refused to take my call or return. I never got my delivery and I was out of $64 which included a tip. I went on the website for a number for customer service and of course you can’t talk to a person. I left feedback and lodged a complaint against the driver on the app. At this point I feel like I’ve been robbed. I paid for my food and this person just took it. I have not heard back from the company and I won’t use this company again.
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Review
#1608099 Review #1608099 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Variety of restaurants offered
Cons
  • Stolen food and poor customer service
Reason of review
Poor customer service
Loss
$64
Preferred solution
Full refund
Tags
  • UNHELPFUL
  • No Order Received

Doordash stealing tips from dashers

2.2
Details
I wamt the money i paid towards drivers tips returned as you guys stole the money. You should go to prison
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Review
#1608072 Review #1608072 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Inaccessible customer service
  • Door dash corporate customer service
  • Web site is annoying
Reason of review
Not as described/ advertised
Preferred solution
Full refund
Tags
  • False Advertisment
  • Thevies

DOORDASH - Zero accountability for mistakes

1.0
Details
I had a delivery through door dash. The driver picked up the wrong food and when I called Door Dash they were less than helpful. They offered a refund for the food through chipotle, but claimed they could give free delivery on the next order because it wasn’t their fault. The driver picked up a bag of food with the wrong persons name on it! They should check that they are picking up the food for the right person. This isn’t on chipotle, it’s on door dash. I’ve used them multiple times, but won’t be using them again. Thanks a lot jay and Maria for your help in this manner... not!
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Review
#1607995 Review #1607995 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Wrong food or missing food all the time
Reason of review
Poor customer service
Loss
$18
Preferred solution
Deliver product or service ordered
2.7
Details
I placed an order for delivery, which made it easier for me to continue working until my food arrived. I hit "my location" in the section where you put in the address; even included extra comments in the "notes for delivery" section 100% SAYING where i was since it...
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Review
#1607874 Review #1607874 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DOORDASH in Tampa, Florida - Special order

1.8
Details
Driver got lost. Was asked to call him. He could not speak English. DD cancelled the order but charged my credit card. Was advised to re-order, I did and the site said it could not take my order.
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Review
#1607583 Review #1607583 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery