Product: Doordash Vehicle Driver Clear all filters (697 of 697 reviews match)
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1.0
Details
Door Dash has the most disgusting customer service. Their driver was 30mins late on a delivery, brought me a COLD & SOGGY pizza. Called customer service, was on hold for 40mins, spoke to Mario for 2mins before he was going to “transfer me” to a supervisor. Was on hold...
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Review
#1669409 Review #1669409 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Food was ice cold
  • Poor delivery timing
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution

DOORDASH - My order was canceled without consent

1.0
Details
I waited 45 minuets for my Burger King order while the dasher was supposedly at the place. And then my order was cancelled without being notified and when I attempted to call the dasher it said the number was incorrect
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Review
#1669404 Review #1669404 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Food is convenient when you actually receive your order
Cons
  • Never gotten my food nor a refund
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund
Tags
  • Not Delivered Order
1.0
Details
DOORDASH - *** service
I received notification “ebony” was on her way to my house with my order and was arriving in 1-3 minutes. Then I receive another notification that “Carlos” is picking my order up at the restaurant and doesn’t answer texts. My order still isn’t here. Contacted “Carlos”...
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1 comment
Anonymous
#1758953

The new pay model has been rolled out to all areas due to customer backlash. This new pay-model no longer boosts pay for non tippers/low tippers.

However, it does include the entire tip as a part of the order. Orders that do not include tips are usually paid about only $2.00 to the driver. Each time it's declined by a driver. The order is boosted by doordash slightly.

This happens until it is feasible for a driver to pick it up and deliver. Which can take a hour or two.

Most drivers only accept orders at 1.00 per mile or greater. Hope this helps.

Review
#1667614 Review #1667614 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution

DOORDASH - Very unprofessional

1.0
Details
Door dash driver picked up my food from restaurant and never delivered it to me. I contacted the restaurant and they told me door dash gets paid first then they get paid. So I had to contact door dash. Called door dash now they saying it falls on the restaurant but the restaurant held up their end of the bargain but door dash driver got my food and never delivered so it’s door dash fault
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Review
#1667544 Review #1667544 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund

DOORDASH in Jonesboro, Georgia - Isssue never resolved

1.3
Details
I ordered food at work and the driver never delivered my been wating almost a month for my refund from door dash.All i want is my money back.
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Review
#1667006 Review #1667006 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
1.1
Details
I waited for a while and the driver must have been doing other door dash deliveries on his way to my building because I see his car on the doordash website tracking go out of the way from the restaurant to other parts of downtown. My work building is almost a straight...
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Review
#1666761 Review #1666761 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Will hire anyone with no concept of customer service
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Find out why my Doordash driver lied about delivering my food

DOORDASH - Where's my *** order

1.6
Details
My order was ice cold the driver was stoned and the word things missing from my order. The second driver gave me lip and attitude. I'm warning my neighbors this is a locked seniors community and we don't want this kind of *** service and dodgy characters here
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Review
#1666616 Review #1666616 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Good idea
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund
Tags
  • Bad Dashers
Resolved

Resolved: DOORDASH in Central Pasco, Florida - Tipping

5.0
Details
DOORDASH - Tipping
DOORDASH - Tipping

Update by user Sep 28

Called and got fast service

Update by user Sep 28

No complaints best dasher I ever had was Mark h and made this service so delightful

Original review posted by user Sep 28

She just charged my card from the computer and got it resolved
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Review
#1666234 Review #1666234 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Drivers
  • Fairly quick and
  • Convience
Cons
  • Theirs nothing not to like everything was amazing
Reason of review
Good customer service
Tags
  • Door Dash Rocks

DOORDASH - I paid. Driver calls and says their card isn’t working at store

1.0
Details
Absolutely ridiculous. I paid but apparently driver has a card to pay with at the store and her card was declined. So no food. After waiting over an hour. Worst company to do business with ever
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Review
#1666192 Review #1666192 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Loss
$26
Preferred solution
Full refund

Don’t use DoorDash

1.9
Details
Inept drivers. Unorganized and mismanaged. Unsatisfactory service.
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Review
#1665737 Review #1665737 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service