Product: Doordash Vehicle Driver Rating: 1 Star Clear all filters (155 of 455 reviews match)
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DoorDash - 3 of your drivers do not speak english

1.3
Details
3 of your drivers do not speak English One looks Chinese and cannot understand English and 2 of the other drivers look like they are Mexicans and speak some other language all through they can understand English they reply in some other language In one case, I had an issue where the Chinese driver was dropping food off at a large convention center/hotel and wasn't sure which entrance to drop my food off at. I had to take the food from the driver directly And in another case one of the Mexicans swore at me and and i had to get a refund and no food as he ate all my food after I spoke English
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Review
#1656834 Review #1656834 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Diversity of restaurants
  • Ease of use
  • Food
Cons
  • Non english drivers
  • Support
  • Worst food delivery service on the planet
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • English language
  • non english service
  • Doordash Fail
  • Non English Speaking People
  • Rude Driver
  • Does Not Speak English

DoorDash in Oak Park, Illinois - Door Dash Driver

1.4
Details
what's the point of allowing people to sign up but can't drive?
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Review
#1655686 Review #1655686 is a subjective opinion of poster.
Service
Doordash Vehicle Driver

DoorDash - Thief stealing tips still

1.3
Details
Doordash still stealing money. Few checks saying owe money when i dont. Now changing base pay lower from previous orders if customer tips after. Had $10.01 order no tip last wk. Now shows base $8.52 and tip $5 yet total only $13.52. How is Tony Xu getting away with this still. I do uber and when i get back pay tips its full amount and never owe money
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Review
#1653442 Review #1653442 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Not receiving refund for being charged for missing item
  • Bad service
  • No responsibility for issues
Reason of review
Problems with payment
Loss
$5000
Preferred solution
Full refund
Tags
  • Payment dispute
  • Robbery
  • Doordash Delivery Driver
  • Money Thieves

DoorDash - Verbally attacked by driver

1.0
Details
DoorDash - Verbally attacked by driver
I explained to driver where address was and he started getting angry in text messages saying what the *** and calling me trash
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Review
#1652443 Review #1652443 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Ease of order
Cons
  • Customer service not very helpful
Reason of review
Poor customer service
Preferred solution
Full refund

DoorDash - Messed up order

1.0
Details
My dasher didn’t bring me my chicken sandwich nuggets or any sauces I ordered
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Review
#1642645 Review #1642645 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Food is delivered to me
Cons
  • Orders never right
  • Poor service
  • Epic failure
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
  • Horrible Service

DoorDash - Just started

1.0
Details
My first 4 hours of Dashing and I have NOT gotten ONE (1) delivery, is this normal? By the way, on scheduled slots and sitting at hotspots....
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Review
#1642613 Review #1642613 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Poor customer service
Reason of review
NO deliveries in my first 4hrs of work.
Loss
$40
Preferred solution
Pay me for lost time.
1.0
Details
A door dash driver was rude to staff he was picking up food from and I wasn’t going to stand for it. I did not order through door dash nor am I the restaurant owner/employee. I just witnessed the rudeness of this doordash driver when I was picking up my own lunch. This...
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1 comment
Anonymous
#1741481

Drivers do their best most the time . If you have no parking where do you expect the driver to park?

Also it’s door to door service . Not door to looking for parking , access codes to get into a building, take the 3 flights of stairs and walk a maze to find a customer who wants all this and doesn’t tip

Review
#1640435 Review #1640435 is a subjective opinion of poster.
Service
Doordash Vehicle Driver

DoorDash in Denton, Texas - Driver are so stupid

1.0
Details
I Order Wtf a food and driver pick up food from restaurant but they eat the food .
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Review
#1637831 Review #1637831 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund
1.3
Details
There was no action taken. You have to be the worst company in America.
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1 comment
Anonymous
#1743825

Insurance Company that represents Door dash is the worst. Don't waste your time working for them. They have no uninsured motorist coverage and the representative are very rude.

Review
#1636526 Review #1636526 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Dashers that do not even deliver
Reason of review
Problem with delivery
Preferred solution
Go out of business

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - They gave my food away to someone on a corner

1.0
Details
The moron dasher couldnt find my house so gave my $48 worth of food to strangers walking down the road. When i called her she claims she didnt have the address. I hve proof i texted it to her when she said she was lost. She qas very flip and unapplogetic. Ill never order thru door dash again. And to add insult to injury, you cant just call customer service! Screw this company Bullshit
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Review
#1636394 Review #1636394 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Convenient when the dasher isnt a moron
Cons
  • Epic failure and waste of my time
  • Did not receive order
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund