Product: Doordash Vehicle Driver Rating: 3 Stars Clear all filters (29 of 455 reviews match)
Filter by rating
filters
Product:
Rating:
3.2
Details
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
DoorDash - Need refund
I came outside and waited until 7:23pm, when I checked my google DoorDash tracker and it said my order had been delivered. I texted my driver and asked when they would get there, hoping it was just an error. No response, so I called but got sent to voicemail. I send...
View full review
Review
#1653317 Review #1653317 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in Hoboken, New Jersey - Quick efficient resolution.

3.0
Details
Store told driver too busy to fill my order. Driver called to tell me to cancel . I want a refund from Subway. It’s almost 11pmand they’re too busy??
View full review
Review
#1643879 Review #1643879 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Bad quality
2.7
Details
I placed an order for delivery, which made it easier for me to continue working until my food arrived. I hit "my location" in the section where you put in the address; even included extra comments in the "notes for delivery" section 100% SAYING where i was since it...
View full review
Review
#1607874 Review #1607874 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DoorDash in Detroit, Michigan - Cold food and hard

2.7
Details
DoorDash - Cold food and hard
DoorDash - Cold food and hard
Ordered food from blaze pizza. My order says it is on its way. 20 minutes later my dasher texts me and says she is running a little behind she got turned around she will be right here. I texted back asking if the food was still even warm and recieved no response. 10 minutes later i get a call fromthefront desk saying food was left there for me.
View full review
Review
#1582796 Review #1582796 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Loss
$12
Preferred solution
Full refund

DoorDash - Dasher left my food on somebody else porch

2.7
Details
It happened today and they did not answer the phone but they text me saying they just put my food on the nearest porch . I literally cried for a hour . Could be because I’m pregnant but I just left the hospital and was hoping to eat after a long night and Day.
View full review
Review
#1561854 Review #1561854 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash - Rude delivery person

3.2
Details
We ordered from a local Mediterranean restaurant for the first time on Door Dash. Received text messages that our order had been place, made, and picked up. Upon arrival a VERY RUDE “Karla” showed up. I answered the door and said hello. Not a word was said to me and the food was very abruptly and forcefully dropped into my hand. She (he) then walked away. I don’t know what I did to receive such treatment but I will NEVER order from Door Dash again!! The restaurant is 1.5 miles from my house and I will gladly drive there to pick up my own food in the future. Thanks a lot Door Dash for providing such amazing service and delivery people... *sarcasm..*
View full review
Review
#1542837 Review #1542837 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service

DoorDash - Dasher didn’t pick up

2.5
Details
Original driver Maya didn’t show, she canceled the order with out me knowing. The restaurant called me saying the food had been sitting there over 30 minutes!!! I refreshed the app on my phone now a Stephen is on the order and he replied to my text that he just got the notice. My order was placed at 757pm MST and ready within 20 minutes of the order! The food is not of quality at all. Red Robin would not process a new order since we didn’t dine in. The food is now here and it is not of quality not hot not even appealing to eat EXTREMELY DISAPPOINTING!!! I am Requesting a refund of this order this was unacceptable of Maya
View full review
Review
#1533166 Review #1533166 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash - Gross

3.3
Details
DoorDash - Gross
DoorDash - Gross
Dude ate half of my McFlurry which I got for a sore throat and handed it to me as if it wasn’t half empty
View full review
Review
#1527452 Review #1527452 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
2.7
Details
THEY ALWAYS MESS UP OUR ORDER LIKE I PAY SO MUCH FOR THE FOOD AND THE DELIVERY FEES AND SHI* SO LIKE HOW HARD IS IT FOR DEGENERATE DRIVERS TO *** UP OUR ORDER! LIKE WE MISSED A MILKSHAKE! I WANT A MILKSHAKE DAMMIT!
View full review
1 comment
Anonymous
#1681409

I CONCURR GOOD SIR; LIKE DOORDASH ALWAYS MESSES UP MY ORDER TOO LIKE I WANT MY FRIES AND LIKE LAST TIME THEY PUT ONIONS IN MY DAMN CHEESTEAK WHEN I SPECIFICALLY SPECIFIED NO ONIONS TWICE

Review
#1526591 Review #1526591 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Cons
  • Fees
  • Drivers
  • Credits for doordash after refund like no i want my money
Reason of review
Poor customer service
Tags
  • liars
  • Fraud Activities

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Doordash drivers stealing orders

2.7
Details
Twice doordash drivers have stolen our order, then cancelled the order and told doordash that the restaurant was closed. I contacted the restaurant who told us the driver in fact picked up our order, probably thinking if the order is cancelled I'll get a refund and won't bother calling the restaurant. Wrong. Reported to doordash, now you're fired.
View full review
Review
#1526567 Review #1526567 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service