Product: Doordash Vehicle Driver Rating: 5 Stars Clear all filters (18 of 455 reviews match)
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DoorDash in Phoenix, Arizona - Gave the driver wrong address

5.0
Details
Yess! Cust rep and driver super nice and helpful even though it was 100% my fault!
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Review
#1616979 Review #1616979 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Good customer service
4.5
Details
I do not have a complaint. I want to compliment the Door Dasher that delivered my food today. I ordered from Wendy's. My Dasher is named Norma M. I put the wrong address to where my order it to be delivered. I tried to edit the address online after I placed my order. I...
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Review
#1616921 Review #1616921 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Prices as is at the actual restaurant
Cons
  • Dashers driving with family members and pets
Reason of review
On time delivery

DoorDash in Denver, Colorado - Language Barrier ... very polite and wanting to be helpful but couldn’t be

5.0
Details
I’m a brand new dasher trying to understand how this works. I’m in Pueblo Co and there doesn’t seems to be the opportunity to join the schedule. I was wondering if it is always like this or did I become a dasher at the wrong time and in few days I will see schedule openings I can sign up for thank you, Scott
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Review
#1610701 Review #1610701 is a subjective opinion of poster.
Service
Doordash Vehicle Driver

DoorDash in Warrington, Pennsylvania - Haven’t received activation kit

5.0
Details
My background check is complete but I haven’t received activation kit in two weeks
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Review
#1597767 Review #1597767 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

DoorDash in Arlington, Texas - Delete card

5.0
Details
Card was deleted from DoorDash and canceled by our bank. We experienced credit card fraud today and have had concerns about your drivers.
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Review
#1595662 Review #1595662 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
5.0
Details
ca via Doordash; Delivery Window was 6 - 7 p.m.... While I was waiting for my delivery, I was in the process of dismantling a Desk, and not doing the best job of it. As I was proceeding, the phone rang, I knew it would be my Wal-Mart Grocery Order, and made a dash for...
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Review
#1575778 Review #1575778 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Good customer service

DoorDash - Driver complaint- internal theft

5.0
Details
I do not know if action will be taken on the driver about this issue. Lynchburg, VA driver (dasher) Jonathon Bullock openly bragging about adding items to the order because online prices do not match the prices within the restaurant. He says they are listed as costing more through DoorDash. He eats the extra items he adds. He was bragging he gets a full meal every night he works, but does so by adding small items to each order. I have ordered through you guys a couple of times, and have had great experiences. I do not want to see this kind of behavior hurting your business, or giving you guys a bad rep. Thanks guys!
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Review
#1570802 Review #1570802 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Driver internal theft
Preferred solution
Let the company propose a solution

DoorDash in Chicago, Illinois - Driver left without giving my food

5.0
Details
Customer service rep gave me a refund. I’m placing the order once again. They need to train the drivers more.
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Review
#1567245 Review #1567245 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

DoorDash in Iowa City, Iowa - Rude driver making a scene

5.0
Details
Driver came in for an order that he had been trying to pick up 15 min ago left and came back, the order is recorded at the restaurant as picked up so he started throwing an adult tantrum and blocked me from being seated to dine in. He was rude and pacing the floor.
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Review
#1551468 Review #1551468 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts
4.9
Details
I work at Ihop in Charlotte nc. A doordash driver started eating at my location. He had an issue with his meal. i felt as a server i did everything possible to fix his issue. He was very irrationally about the sauce on the omelet. His order was made over more than...
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4 comments
Anonymous
#1691964

Why did you discuss tipping with him? You should have been fired on the spot if being professional applies to you and you aren't a protected minority.

If you are a minority, then carry on. Everything you do is justified.

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Review
#1539027 Review #1539027 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service