Doordash Vehicle Driver Reviews and Complaints
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DoorDash - Several problems horrible service missing stuff
No drinks liked I purchased. Driver was rude food was missing! Food was super cold. Driver left Applebee’s at 7:50 didn’t receive my food and it’s 5 mins away until 9 pm !!!!!
Review
Service
Doordash Vehicle Driver
Pros
- Second time this happened need to hire better people
Cons
- Expect me to reorder when a mistake was made
Reason of review
Poor customer service
Loss
$36
Preferred solution
Full refund
Tags
I placed an order for delivery, which made it easier for me to continue working until my food arrived. I hit "my location" in the section where you put in the address; even included extra comments in the "notes for delivery" section 100% SAYING where i was since it...
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Review
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
DoorDash - Rude Delivery Driver
Placed an order via Door Dash for Captains Jay’s Fish & Chicken. Ordered two combos. Only received one. Contacted driver immediately. Informed driver I didn’t receive entire order. Driver said “it’s not my responsibility to check your order, I only deliver. You need to call the restaurant” Ernst disconnected the call. Unfortunately I contacted customer service regarding order and rude and hostile delivery driver. Customer service sent another driver to pickup second order. No refund. No discount. No apologies from driver or customer service. Had to wait additional 40 minutes for second combo. Won’t order via DoorDash again.
Review
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
DoorDash - Pissed customer with kids
Pissed customer with kids. Some random lady posed as the person who ordered the food and stole it from me
Review
Service
Doordash Vehicle Driver
Pros
- Customer service is friendly and will work with you
- Took my money though
Cons
- It was never delivered
- Other
Reason of review
My food was never delivered
Loss
$35
Preferred solution
Full refund
Tags
DoorDash - Order not delivered
My driver is refusing to deliver my food because of a simple modification question I had. Please cancel my order and refund me thanks. This is insane.
Review
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
DoorDash - Can’t log in
I can’t log in to my dasher app
Review
Service
Doordash Vehicle Driver
DoorDash - Haven’t received activation kit
My background check is complete but I haven’t received activation kit in two weeks
Review
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
I ordered lunch from a deli about 2 blocks away from my work. I cannot leave my work to go get lunch, so I ordered online, which directed me to Door Dash website. It was an hour before the site showed the driver even went to pick up the sandwich. Then I get a text from...
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Review
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
DoorDash - Delete card
Card was deleted from DoorDash and canceled by our bank. We experienced credit card fraud today and have had concerns about your drivers.
Review
Service
Doordash Vehicle Driver
DoorDash - They threatened my pets!!!
This door dasher Benita threatened to shoot my dogs!!!!! You threaten my dogs you threaten my family! This is not something I will take lightly! I called door dash, they were literally NO help! They will “file a complaint”. This company is trash, they will hire anyone to come to your house. I warn the general public about strangers coming to their houses they may “shoot your dogs”!!!!!!
Review
Service
Doordash Vehicle Driver
Preferred solution
I want her fired!! I expect to hear from someone about the issue
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