Product: Doordash Website Rating: 4 Stars Clear all filters (3 of 74 reviews match)
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DoorDash - Door dash Website glitch after placing order validation then reverted to add a tip without my consent or notice

3.6
Details
DoorDash - Door dash Website glitch after placing order validation then reverted to add a tip without my consent or notice
I was placing an order and decided to not add a tip, so then when I selected the place order and it redirected me to perform a two-step validation to ensure it was myself who was making the order. After I had completed the process, the website placed me back in the checkout screen, and I decided to place the order. As the loading page occurred, I had noticed the website naturally added the tip of $5.84, which then increased the total amount paid to $44.74. I am not pleased with this website interface; I see this as being taking advantage of and I request to be charged as if I had originally decided to be charged and not add a tip. The actual total amount I was okay with paying was $38.90.
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Review
#1518104 Review #1518104 is a subjective opinion of poster.
Product
Doordash Website
Pros
  • Delivery driver followed instructions to a t
Cons
  • Company practices
Reason of review
Order processing issue
Loss
$6
Preferred solution
Let the company propose a solution

DoorDash - Address change

4.1
Details
Needed to update address for order in progress. Couldn’t do it on site or contact driver. Rep contacted driver for me.
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Review
#1494244 Review #1494244 is a subjective opinion of poster.
Product
Doordash Website
Reason of review
Order processing issue

DoorDash - Confusing options for a chimi at Moreno's

3.8
Details
Need to remove option for deep fried under special chimi as the description already says it is and that cause confusion. Also enchilada style should not be an option as their is an option for a plain chimi with that. So confusing!
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Review
#1202047 Review #1202047 is a subjective opinion of poster.
Product
Doordash Website
Reason of review
Bad quality

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
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