Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

On two or more separate occasions when placing an order with doordash, they have debited my bank account twice for the one order. Then I have to argue and prove to them that they have done this, then they say they'll refund the 2nd charge back to my account but it may take 3-5 business days.

Lo and behold the money never shows up in my account. So I have to call them and hear them deny they ever charged me twice for the same order all over again and then I have to argue it again and show proof that they did.

Then aha they see it and say oh the refund was processed but for some reason it never went through so we'll do it again. They are shady as can be.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problems with payment.

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