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1.0

I ordered chipotle through the app to be delivered at my job. When the delivery driver got there he realized he had brought me someone elses order.

He apologized and explained this was his first day! No biggie everyone makes mistakes. I work in retail so I get it. But what really makes me mad is 30 mins later when my correct order still hasnt been delivered I called chipotle only to find out my order was still there.

My driver never came back. Chipotle directed me to door dash as they are the third party that delivers for them. Door dash told me that to had to take it up with chipotle. All in all I ended up not getting an answer for why my food never got delivered and I got no lunch as I spent my entire lunch break calling chipotle and door dash.

If you bring the wrong order any would you not go back and get the right order!? It just doesnt make sense!

Location: Charlotte, North Carolina

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