Driver never showed up. Food was supposed to be delivered between 12:30 and 1:00 p.m. Over 40 minutes now and no one showed up. I better get a refund and not a credit.
I have had problems before with a driver who smoked. My food smelled like smoke. This is totally unacceptable to me.
Then they charge a service fee, plus a delivery fee and then want a tip on top of that as well.
You cannot reach a real PERSON at doordash. They in an e-mail - oh I am sorry to hear your delivery was late. LATE? It never showed up. Customer service is more important to me than convenience and this will make me never order through them again. Seriously. They obviously don't care about that though. I don't know what to think about it anymore.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Bad quality.