So tonight after waiting for about an hour to get my sandwiches, I watched on the app as the driver entered the neighborhood. Never arrived but app said order completed.
So I texted driver, who said that no one answered & she left it on doorstep. I told her I was standing on my doorstep & asked her where she delivered it. She then asked me my address, which irritates me because she obviously had it. She then claims she delivered a block away & maintained the app gave her the wrong address.
I sent her a screenshot of the address the app is showing. She was not apologetic & didn’t offer to make it right. She then accused me of entering the wrong address, despite my screenshot showing otherwise. I told her to go get my damned food & she told me that I’d better watch how I talk to her & that since I gave her the wrong address(is she illiterate or just a dumb thief) I could go get the food myself.
Then told me she was reporting ME to DoorDash for being rude (yep, it’s so rude to buy her & her friends/family a free dinner AND pay her to eat it). DoorDash said they’d refund me within 5-7 days. Why should they take my $ instantly but then take their sweet time returning it? When I pay $35 for 3 freaking sandwiches AND have to wait an hour just to see it “delivered” elsewhere, I want it resolved immediately.
I put delivered in quotes because the house she claimed to deliver it to us unoccupied & for sale.
And there was no food delivery on their porch. I hope this thief (Aundrea K) needed the food more than my family did & that it was a blessing to her.
Product or Service Mentioned: Doordash Vehicle Driver.
Reason of review: Problem with delivery.