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I called the driver because I received a message stating he couldn’t find my house. Light was on and you can’t miss the house number.

So he starts yelling saying he has been outside for 10 minutes. He hangs up on me, his girlfriend gets off the car walks to my fence and says here. I’m barefoot and it’s raining so now at this point I’m annoyed and I said why can’t you come to my door (I mean they are supposed to deliver right) she walks up my stairs and mumbles something, I ignored her attitude and said thank you. And she slammed my gate.

Unbelievable experience for my first time ever ordering food through door dash. First and probably my only time ordering through here.

If you don’t like your job don’t do it. His name was Anamul, hopefully no one has this same experience.

Reason of review: Poor customer service.

Location: 1112 Iris Pl, Westbury, NY 11590, USA

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Guest

Ive had the worst experience with this couple dasher . They speak lousy English and tried to blame me cuz they couldn't find my apartment .

Like wtf? Why doordash accept dasher that can't even speak English!?

Guest

im a doordash driver and from experience, i’m only rude when the customer is being rude and many of my friends that do doordash as well do the same. So if they're being rude you should probably ask yourself if you were being rude to begin with.

Guest
reply icon Replying to comment of Guest-1858603

Not necessarily true

Guest
reply icon Replying to comment of Guest-1858603

Right. I was nice at first when my doordasher left my groceries at the wrong apartment in hot sun and she refused to come back to deliver them to the right apartment or to even help find them (they were nowhere to be seen and the picture was off another apartment doorstep).

She was rude, period, said it was my own d***problem and to to find them myself because she’s already back on the road.

You defend her? Please.

victoria w Jbd

this is not uncommon it seems..I had placed an order for food delivery from outback filet and order was to be delivered between 9:15 and 9:30pm. I placed the order at 7:15pm!

Driver didnt show up at the complex until 10:30pm and then never called to say she couldnt find the apartment. I could see her in the driveway right infront of the apartment building and she never got out of the car. NEVER CALLED...she was parked for 2 minutes then backed out and left ...with my dinner and her tip. I was told i was not getting a refund and kept on filing complaint after complaint until i got an agent to contact me.

His offer was refund full dinner of $45.00 and a 2.00 inconvenience credit.

That was nothing short of an insult.I wont be ordering from them again. Ubereats and grubhub, you now have a new customer.

Guest

Laziest thing I've ever heard ; 3rd party food delivery. Extra expense for cold food and attitude. Don't need either one.

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