You email them, they email you back telling you to submit your question to a HELP LINK. You go to the link and there is NO PLACE to submit the question.
It is HIDDEN or non-existent. Merchant service IS THE WORSE!! Have been dealing with them for years and they have been getting worse and worse. Trying to close a restaurant on their site is a nightmare.
They keep you open after numerous submissions to deactivate, leaving customers upset and order unfulfilled. They keep you CLOSED when you are open! Doordash CAN'T DO ANYTHING RIGHT. They offer the BEST support to sign you up though!
Once you're signed up they throw to you the wolves. I totally despise them right now.
Product or Service Mentioned: Doordash Customer Care.
Reason of review: Poor customer service.