Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I placed an order and I watched online to follow the delivery of my order. The order said 41-51minutes.

Once it got to 51 minutes it said contact support for ETA. I contacted DoorDash and was told the person bringing the food had an emergency so he could not finish the order. So after a hour and half I was told they would grant me a $10 credit to use on another order. The lady at DD also states we just got another dasher and your food will be there shortly.

I look up the order and it says 87-97 minutes. I call back and to inform them I want to cancel my order and will never use them again. The lady at DD puts me on hold to see if I could be compensated for the wait. She comes back to the phone and says my supervisor told me to give you an additional $10 credit for having to cancel the order.

As of now I only received one $10 credit and they are telling me I am not going to get another one. When I asked to speak with a supervisor I was disconnected.

They are very unprofessional. They don’t have to worry I will never use them again and neither will any of my family or friends.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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