Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I ordered 2 pasta dishes from noodles and company that is at most 4 blocks from my home. I ordered right around 5:30 and it said the max time for me to get this order was 45 minutes so I submitted my order.

I have now been waiting for my order for an hour and a half and the app now says it will still be another hour for it to get here. If I would have known my order was going to take over 2 hours I would have never ordered it in the first place. I am trying to feed my child and am very unhappy that I have been kept waiting this long. One dasher (Kaitlin maybe?) was initially scheduled to pick it up and now someone else is.

I am very displeased with how long I am having to wait with the amount of money I am paying for this service. I am also seriously pissed about you guys not displaying accurate delivery times.

I will be furious if when I finally get my food it arrives cold. This is not the first time this has happened and I will no longer be ordering from your company.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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