In early June, I made a Doordash order around 10:00 on a Saturday so I could stay in. No problems with the order itself.
But 2 days later, on a Tuesday near midnight someone began ringing my doorbell, knocking loudly and demanding that I let him in. It was my Saturday night Dasher, who has made unauthorized use of my building's code to return to my apartment. Multiple emails and I've received no response from the company on this violation of privacy and safety.
Oh, except on my 3rd contact they did send a canned response saying they would offer free delivery since there was a problem wth my order. I refuse to work with them ever again, if I can't trust that they will respond to workers who break rules, or out customers at risk.
Product or Service Mentioned: Doordash Customer Care.
Reason of review: Poor customer service.