Mansfield, Texas
Not resolved
1.2
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
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I just placed my first and final order with Door Dash. I am located in Mansfield, Texas.

When I received my order an hour and a half later( well beyond the promised time) I was missing one of the items. I contacted door dash immediately via their website and an attempted live chart and I have received no response as to date. The purpse of having a live chat is to enable customers to speak with someone immediately to answer questions or resolve concerns.

In addition, my food was cold on arrival and appeared as if it had bounced around for quite sometime. I will not use this company again.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $7.

Preferred solution: Full refund.

DoorDash Cons: No way to quickly contact then.

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