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DoorDash - Part of the order I placed and paid for was. It delivered...

1.0
Details
The person who delivered the meal apparently decided to keep the shake for themselves instead of leaving the shake with my order. This is UNACCEPTABLE! With all the delivery services available for food delivery, Door Dash should do a better job!!! Make better choices about who you hire for your drivers!
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Author
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Deliver product or service ordered
Review #1592738 is a subjective opinion of poster.
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DoorDash in Tampa, Florida - Getting message regarding scheduled dashes which i did not schedule

4.4
Details
I received a message that i missed some deliveries which i did not schedule. The customer support person agreed i did not schedule the delivery. She was very pleasant. There is a flaw in the application I am using.
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Author
Location
Tampa, Florida
Review #1462384 is a subjective opinion of poster.
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DoorDash in Orlando, Florida - Payment

1.0
Details
They do want to give me my sign up bonus
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Author
Location
Orlando, Florida
Reason of review
Problems with payment
Review #1418576 is a subjective opinion of poster.
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DoorDash in Miami, Florida - I lost my card

5.0
Details
That’s my car my red card for DoorDash I am to be a dash of so I need it I need to have it replaced
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Author
Location
Miami, Florida
Review #1411929 is a subjective opinion of poster.
0 comments
1.4
Details
I specifically tated in writing and verbally: 'VERY, VERY EL DENTE' for the pasta; what I received was mushy mushy overcooked pasta! ALSO, I asked for EXTRA SAUCE (FOR WHICH I AGREED TO PAY EXTRA ) for BOTH the VEAL PICCATA & the PASTA: none received!!!! Someone from...
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Author
Location
Miami, Florida
Cons
  • Order was never communicated properly to the restaurant
Reason of review
Order processing issue
Preferred solution
Full refund
Review #1408505 is a subjective opinion of poster.
0 comments
1.0
Details
kept telling me it cant read my card, called to get help i was told only thing to do was uninstall and reinstall the app. Once i did that still having a the same problem was told if that didnt work only thing they could do was file a claim. I asked for a manager and...
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Author
Location
Miami, Florida
Pros
  • Terrieble
Cons
  • Bad service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1404474 is a subjective opinion of poster.
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DoorDash in Fleming Island, Florida - Incorrect order

1.5
Details
DoorDash - Incorrect order
I ordered nachos supreme which is supposed to come with chips, ground beef, beans, lettuce, tomato, and cheese... what I got was just chips with cheese on top. Very dissatisfied!
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Author
Location
Fleming Island, Florida
Reason of review
Not as described/ advertised
Review #1396589 is a subjective opinion of poster.
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DoorDash in Orlando, Florida - Client service

5.0
Details
I am so happy to have an opportunity to work with you Happy
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Author
Location
Orlando, Florida
Reason of review
Work Experience or Job Application
Review #1395528 is a subjective opinion of poster.
0 comments
1.3
Details
I tried to change my payment info on the site, for some reason it would not accept my cc info. I verified with the cc company if there were any issues and none existed. I tried again and the site would not take it. I called Door Dash, and I was told that I had to wait...
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Author
Location
Miami, Florida
Cons
  • Not able to resolve this issue
Reason of review
Order processing issue
Preferred solution
I want this site to update my cc info so I can order food
Review #1393049 is a subjective opinion of poster.

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

Latest Question

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DoorDash in Miami, Florida - Driver complaint

1.0
Details
My driver never came and was never in the area to begin with because I went outside as soon as he said he was “arriving “ and not one vehicle of his description passed by. I want my refund and will never use this service again. The first person who called said they called the Driver and when I called the second person I talked to acted like she didn’t want to be bothered. Waste of time.
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Author
Location
Miami, Florida
Reason of review
Problem with delivery
Review #1392326 is a subjective opinion of poster.