State: Florida Product: Doordash Customer Care Clear all filters (76 of 2557 reviews match)
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DoorDash in Dunedin, Florida - Never received order

5.0
Details
Customer service was more than willing to help me :)
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Review
#1639750 Review #1639750 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Hudson, Florida - Activation of account

From my understanding I cannot dash because there are no positions open? It wasn’t clear to be honest.
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Review
#1625469 Review #1625469 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Shalimar, Florida - Wrong delivery address

Changed the address immediately thanks
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Review
#1612508 Review #1612508 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Tampa, Florida - Wrong delivery solved

4.6
Details
DoorDash was quick and friendly in resending my correct order
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Review
#1611743 Review #1611743 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Pompano Beach, Florida - Food never arrived

1.0
Details
Food never arrived, the dasher number doesn’t work. Customer service answered my call didn’t speak and I heard singing and talking in the background but no one spoke to me then hung up.
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Review
#1600392 Review #1600392 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Food is good if you get it
Cons
  • Terrible delivery service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Horrible Experience

DoorDash in Orlando, Florida - Cancelled order after charging credit card

DoorDash canceled my order by way of the order placer group but had already charged my credit card...I have not seen a refund after a couple of hours.. will wait a few days for $71 and change refund as requested.
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Review
#1596742 Review #1596742 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue
Loss
$72
Preferred solution
Full refund

DoorDash in Orlando, Florida - Order error

5.0
Details
I called and they fixed my problem thank you so much
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Review
#1582497 Review #1582497 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Tampa, Florida - Order

Your customer rep hung up on me. My order was some how placed for tomorrow but I don’t want it tomorrow. Your app Will not let me cancel either. Please cancel and refund my order!!!!
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Review
#1579636 Review #1579636 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Orlando, Florida - Monthly subscription

Good Afternoon, I was trying to get in contact because I didn’t know about the monthly subscription assigned to my card and now I have and incomplete balance. I would like to get the money back. Thank you for all you do.
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Review
#1575576 Review #1575576 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Most of the restaurants are very good
Cons
  • Being charged but not notified it was never going to arrive
Reason of review
Unaware of a monthly fee.
Loss
$10
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts
1.0
Details
I made a order on the May 27, 2019, I never received it called customer service they assured I was being refunded so I put the order in again. I never received it either I was refunded for the second time but was never refunded for the first order. They took the money...
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Review
#1573683 Review #1573683 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service