State: Florida City: Miami Product: Doordash Customer Care Clear all filters (16 of 2557 reviews match)
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DoorDash in Miami, Florida - I’m trying over 20 minutes now to reach someone for a customer order and no one can pick up and the customer is pissed

I’m trying call over 20 minutes now and no one is responding to me and the customer is pissed off
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Review
#1568708 Review #1568708 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DoorDash in Miami, Florida - Problem with order. Customer rep completely cut me off

1.0
Details
Spoke with rep and she completely cut me off
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Review
#1522649 Review #1522649 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Miami, Florida - Was told to contact support for eta

1.0
Details
No answer when I call. Phone busy
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Review
#1513145 Review #1513145 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Miami, Florida - How are you notified if I was accepted to drive

Trying to call for help with sign up no answet
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Review
#1493590 Review #1493590 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Miami, Florida - Bad company to work for don't answer the phone and I want to answer any questions what the ***

I think this company might be a scam
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Review
#1455185 Review #1455185 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Miami, Florida - Customer service sucks

I placed my order at 7:30 for dessert and never received a thing. Dasher wouldn’t answer. The chat app would not allow typing after waiting twenty minutes in the cue. Finally spoke to someone live who never called me back after she said she would call the dasher. No one tells me what’s going on. I have no dessert angry husband and kids. I’m upset. Just called again keep getting the run around. I’m going to take to social media. A supervisor is supposed to call me back and hasn’t yet. This is very upsetting.
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Review
#1429687 Review #1429687 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Miami, Florida - I haven’t spoken with anyone

I need someone to call me because I haven’t had a chance to speak with your customer care
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Review
#1417651 Review #1417651 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash in Miami, Florida - Cancel order

Agent was rude! And didn’t allow me to talk at all
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Review
#1410987 Review #1410987 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
1.4
Details
I specifically tated in writing and verbally: 'VERY, VERY EL DENTE' for the pasta; what I received was mushy mushy overcooked pasta! ALSO, I asked for EXTRA SAUCE (FOR WHICH I AGREED TO PAY EXTRA ) for BOTH the VEAL PICCATA & the PASTA: none received!!!! Someone from...
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Review
#1408505 Review #1408505 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • Order was never communicated properly to the restaurant
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • Missing Items

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts
1.0
Details
kept telling me it cant read my card, called to get help i was told only thing to do was uninstall and reinstall the app. Once i did that still having a the same problem was told if that didnt work only thing they could do was file a claim. I asked for a manager and...
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Review
#1404474 Review #1404474 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Terrieble
Cons
  • Bad service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution