Dasher Delivered my food to wrong address. I just moved into my new apartment & put a digit in the address wrong, but had the correct apartment #.
She just delivered the food without confirming the name or apt #. There was no phone call or text message from the Dasher. I block private numbers, so if she did make the call... I didn't get it.
But still, she could have texted. Now I'm out $30, & I had to go to Taco Bell. Bad customer service & polices. If DoorDash wants dashers privacy protected, they should filter the calls thru an 800# so that phone # appears instead of the personal # of the driver, like Uber does.
I'm filing a complaint with the BBB & Consumer Affairs & disputing with my CC company. Never Again will I use this Service & I'm posting to Social Media FB, instagram & twitter.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $30.
Preferred solution: Full refund.
DOORDASH Pros: I was ripped off.
DOORDASH Cons: Delivery service, Failed delivery, No food, Not able to resolve this issue.
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