Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Driver called for directions, I gave them to him. I call him back 10 minutes later to make sure he's not still lost, and he hung up on me!

I tried calling again - no answer. So I go to DD customer support chat and they get ahold of the driver who said he dropped off the food. Why would he even try to lie? I would obviously rather be eating my food than typing with customer support and calling him.

Also, if he dropped it off at another apartment, why wouldn't he verify first?

DD couldn't do anything to help, and they clearly have no idea what's going on with their drivers/ deliveries. Terrible business practice.

Product or Service Mentioned: Doordash Vehicle Driver.

Reason of review: Problem with delivery.

Monetary Loss: $27.

Preferred solution: Know that you have irresponsible and careless drivers, who don't even bother to actually deliver the food we paid for. Create systems of verification! This is INSANE!.

DoorDash Pros: Customer support agent.

DoorDash Cons: Delivery people, Not receiving what i paid for, Items missing.

  • No Food
  • Doordash Takes Money
  • Atrocious Delivery
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