Santa Clara, California
Not resolved

I gave instructions to leave the order at door since, I was out this night and wasn't sure I'd make it on time. I was starving and I didn't want to wait to get home and then have to wait for the order to arrive.

The driver called and said he left it at the door, I arrive less than 5 minutes after and I didn't find it. Called the driver, and called their customer service but all they had to offer is their sorry and refund the delivery charge.

I had earlier another bad experience where there was a glitch in their system and got twice the same order.

They definitely lost a customer and will spread the word about their poor service

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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