Alexandria, Virginia
Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Food was supposed to be arriving at 11:41pm. The phone number on the account at the time was an old number so I never received a call.

I came downstairs and seen a car outside. I stood on the porch and waved and got no response so I didn’t know if it was the delivery person on not. I went in the house and tried to call the driver but it wouldn’t go through since it’s not the number on the account. I changed that number to my current one and called 4 more times and still couldn’t get to the driver as the doordash voicemail said I can no longer use this phone number.

Then I went back out and the driver drove off and then I received a email saying that the driver waited 10 minutes so I couldn’t get my food. The drivers car had dark tints so I couldn’t see in the car.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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