Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

A DoorDash delivery person was suppose to be delivering my meal to Methodist Hospital were I had a double Lung Transplant and have been for 18 months. I requested that the Driver call me and he had my address and room number.

According to him, he waited 5 minutes, called and sent a text. I never heard my phone ring and was unaware of a text until I checked to see where the order was. I am unable to get out of bed without assistance, so waiting in his car was not a reasonable thing to do. I called him and he offer to come back but I would have to pay him.

I told him I wanted my food and that I had already paid. He hang up on me.

I paid $66.67 for my food which he keep. DoorDash has no available phone numbers.

Contacting bank and posting on all social media outlets. Don't USE DOORDASH!!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Poor delivery services and never received my order after getting my money.

Monetary Loss: $67.

Preferred solution: Full refund.

DoorDash Cons: Being ripped off, Issues remain unresolved, Cold.

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