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So I ordered 2 times from DoorDash And They’d just cant seem to deliver my food. First time I call them they said the food was delivered but the food was never received.

I spoke with one of there representatives they said they’ll refund my order so like a nice citizen I took there word for it. Days come and go and i never received my refund. So I just got over it I’m like you know what it’s only $31.71 that I’ll be losing no biggie. Today comes and the same exact thing happened.

This time I’m not going to be such a nice person called the office 5 times some said they will deliver it again some said they will “COMPENSATE” me for the full amount of my order. So I was on the phone again because they told me they will send an email confirmation with refund invoice but I never received it. Hours later I get this email saying the refund is to be done by the restaurant not DoorDash. So I called the restaurant they were honest and said we prepared your order and the driver picked it up already.

I told them I’ve been waiting over 2 HOURS for my food they said im sorry for that if you can stop by our restaurant we’ll remake the order for you at no cost so I said thank you. But my only problem is I don’t have a car and rely on public transportation so I couldn’t get the food. Besides that I paid for the DoorDash delivery and TIPPED THE GUY AS WELL SINCE YOUR BASICALLY OBLIGATED TO. I blame DoorDash 100% why ?

Because they could’ve either rerouted one of there guys or just simply refunded my money since they are the ones I charge of getting my food to me. I’m under the impression the driver (Neil Schroeder) took my lunch and ate it because he couldn’t complete the delivery.

I’ll make sure everyone knows about this because this isn’t right I worked 9am-4pm today Sunday with an empty stomach due to DoorDash. I swear I couldn’t be making this up it happened twice and I’m sick of it.

Reason of review: Problems with payment.

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