Not resolved
1.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
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The app for this site states FREE delivery is your order is at least 15.00. This is NOT true!! The FREE delivery costs more than if you paid the delivery charge from the restaurant.

The FREE delivery is actually a 9.99 monthly charge to your account that you are NEVER advised of!

It is called a Dash Pass and I never signed up for or was even aware of. I only found out about it from checking my bank statement carefully. I think Door Dash is hoping that you never see the charge on your card every month!!! This is really underhanded and sleazy.

I have disputed the charges and will NEVER use Door Dash again. My car was stolen so I cannot pick up food anymore, but, being ripped off from Door Dash is only making the issue worse.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Pricing issue.

DoorDash Pros: Prompt delivery.

DoorDash Cons: Bogus charges - expensive free delivery.

  • hidden fees
  • False Advertisment
  • Doordash Complaints
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