Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Ordered a few burgers with fries and a soda. When the order came I noticed right away that the fries were missing.

Deliver guy left right after dropping the food and I had to run to catch him. He said he didn’t have the fries and I would need to call DoorDash. I go back inside and take a sip of the soda, it’s not what I ordered, and it’s diet which makes it taste awful. I call doordash and their solution is to give me doordash credit (wtf?).

That doesn’t give me back the tip I gave based on the percentage of the meal cost.

That doesn’t give me back the additional service and delivery fee I have to spend on another order. I ask them if they can give a coupon or something, their answer is just “nope.” I tell them forget it, I won’t be ordering from doordash again, send the refund to my credit card.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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