State: Georgia City: Atlanta Product: Doordash Customer Care Clear all filters (24 of 2565 reviews match)
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DoorDash in Atlanta, Georgia - Problems with account

5.0
Details
Red card wasn't working and my support tech Ann took really good care of me thanks again !
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Review
#1635749 Review #1635749 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Atlanta, Georgia - Sign in

1.0
Details
I have been scheduled for orientation 2 times with no answers to sign in to be a dasher.
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Review
#1630855 Review #1630855 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Atlanta, Georgia - Card Issue

1.0
Details
DoorDash - Card Issue
I think it’s a card issue. It won’t allow me to order food
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Review
#1624427 Review #1624427 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Card
Preferred solution
Deliver product or service ordered

DoorDash in Atlanta, Georgia - Never received my order still trying to get my refund

1.0
Details
There no customer care . I’am still waiting on my refund from an order I never received but they charge my credit card and deleted the account . Now they are telling me I never had an account with them .
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Review
#1615649 Review #1615649 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund

DoorDash in Atlanta, Georgia - 2 Factor Verification

4.8
Details
I couldn’t receive a verification code to add direct deposit. After multiple attempt, Of trying to resolve the problem over the weekend emailing support with no resolution. I called and spoke to a young man who fixed the problem and helped me and also he asked if I had any questions about anything else. I did and he was very helpful in solving that problem as well
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Review
#1606772 Review #1606772 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Atlanta, Georgia - Unauthorized charged

I never subscripted to Doordash and always cancel any subscription, just pay as I go along. I order from doordash on 4/17/19 with a debit card I normally use and was charged, however doordash also charged my 2nd debit card not being used and caused an overdraft fee. They clearly can see I've been charged on two different debit cards are refuse to pay my overdaft fee they caused. I had $7.00 and they changed my account to cause go over with negative $2 and of coarse the bank will charge a fee of $35, grant you I paid with my main card and not this card. They feel the bank charged this fee and they don't have to refund the overdraft they caused. I will never use doordash and I hope others be very carefull in purchasing anything through them.
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Review
#1520383 Review #1520383 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Atlanta, Georgia - Placed an order and restaursnt is closed

I tried to cancell the order and it wouldnt let me. I need my money back!
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Review
#1467736 Review #1467736 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Atlanta, Georgia - Pissed caller

I was charged monthly charges since October unauthorized transaction when I never subscribed and only used DoorDash 7 times so why would I ask for a pass
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Review
#1466656 Review #1466656 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Atlanta, Georgia - No Cancellation

So I immediately cancelled an order made in error. Apparently it was too late and they do not do refunds. If you make an error or change your mind, not matter how soon, do not expect doordash to return your money or be at all accommodating. This has happened about 3 times now.
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Review
#1455169 Review #1455169 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Atlanta, Georgia - Money not refunded

2.4
Details
DoorDash - Money not refunded
Money was refunded then taken back out. I’m waiting for an email so i can send a screenshot and still have not heard from anyone yet.
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Review
#1440039 Review #1440039 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment