State: Georgia Product: Doordash Customer Care Clear all filters (47 of 2564 reviews match)
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DoorDash in Atlanta, Georgia - Problems with account

5.0
Details
Red card wasn't working and my support tech Ann took really good care of me thanks again !
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Review
#1635749 Review #1635749 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Atlanta, Georgia - Sign in

1.0
Details
I have been scheduled for orientation 2 times with no answers to sign in to be a dasher.
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Review
#1630855 Review #1630855 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Stone Mountain, Georgia - Unauthorized charges

5.0
Details
I got a refund so it solved my issue
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Review
#1626829 Review #1626829 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Atlanta, Georgia - Card Issue

1.0
Details
DoorDash - Card Issue
I think it’s a card issue. It won’t allow me to order food
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Review
#1624427 Review #1624427 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Card
Preferred solution
Deliver product or service ordered

DoorDash in Lawrenceville, Georgia - I want to know how long a refund takes

The young woman on the line politely explained how long it would take and my phone call was answered very quickly.
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Review
#1619286 Review #1619286 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Atlanta, Georgia - Never received my order still trying to get my refund

1.0
Details
There no customer care . I’am still waiting on my refund from an order I never received but they charge my credit card and deleted the account . Now they are telling me I never had an account with them .
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Review
#1615649 Review #1615649 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund

DoorDash in Cumming, Georgia - My order was canceled but I was charged

3.3
Details
She told me to order again and wait for my refund
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Review
#1614482 Review #1614482 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue
Preferred solution
Full refund

DoorDash in Hiram, Georgia - Not getting orders on the dasher app

The app isn’t sending the orders. I get the text and alerts, but it’s not coming to the app.
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Review
#1609213 Review #1609213 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
They hung up on me

DoorDash in Atlanta, Georgia - 2 Factor Verification

4.8
Details
I couldn’t receive a verification code to add direct deposit. After multiple attempt, Of trying to resolve the problem over the weekend emailing support with no resolution. I called and spoke to a young man who fixed the problem and helped me and also he asked if I had any questions about anything else. I did and he was very helpful in solving that problem as well
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Review
#1606772 Review #1606772 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Marietta, Georgia - Poor customer experience

1.6
Details
We’ve given Doordash a try multiple times (6orders to date) and 5 of those orders either had missing items, significantly delayed delivery (causing cold food), or completely inedible items. It’s nearly impossible to report issues in a way that gives us confidence that doordash is receiving and responding our complaints. We’re not asking for perfection, but I cannot trust a company that is unwilling to address their issues or improve broken processes. It’s unfortunate because their restaurant options in our area are fantastic, but I’m unwilling to spend my mo way with a company that acts so complacent with horrible customer service.
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Review
#1597906 Review #1597906 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Type of food available
  • Restaurant options
Cons
  • Inedible food
  • Food being cold
  • Missing food
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Inept And Incompetent