State: Georgia Product: Doordash Delivery Service Clear all filters (70 of 5474 reviews match)
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DoorDash in Smyrna, Georgia - No food arrived

1.0
Details
I waited 1.5 hrs for food and no arrival. Called customer service which took another 2 hrs of conversation still with no food. Initially they offer $5 credit. Which is ridiculous for the amount of time I waited for food and then had to complain about my case. On top of that it will take 5-7 business days to get my money back...additionally ridicukout
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Review
#1654711 Review #1654711 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Atlanta, Georgia - Have not received my refund

2.0
Details
My order was cancelled by the driver bc he dropped my food. He didn't notify me of this. I contacted the company and spoke to a lady who didn't seem to care. I asked for a supervisor and he promised a refund. That was in August. I called back today to find out the refund was never submitted. Then today, all they can say is I'm sorry. I want my money
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Review
#1648821 Review #1648821 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Preferred solution
Full refund

DoorDash in Smyrna, Georgia - Never received order

1.0
Details
No delivery was made. No refund. No one to answer calls or help.
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Review
#1648301 Review #1648301 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Preferred solution
Full refund

DoorDash in Atlanta, Georgia - Missing food

2.0
Details
I ordered food that didn’t come
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Review
#1647626 Review #1647626 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Augusta, Georgia - Refund for item not received in order

Ribs not served at lunch
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Review
#1642490 Review #1642490 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Atlanta, Georgia - Canel order

3.7
Details
The dasher was sitting in the same spot for like 12 minutes an I been outside waiting for my food and so I cancelled it out an I didn’t get my refund back on my card
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Review
#1637855 Review #1637855 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Fairburn, Georgia - Didn’t get all not food

I didn’t get my fried wontons and my first order was not free like y’all said it was
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Review
#1635271 Review #1635271 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Smyrna, Georgia - I placed my order 2 hours ago!

1.8
Details
Door dasher has had my order in their vehicle for 45 min while they complete two other orders. How do you feel my 20$ meal will taste when it finally arrives... which says 30-40 minutes from now? Ridiculous. I’m changing services immediately!
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Review
#1632385 Review #1632385 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Austell, Georgia - Food never showed i[

food never showed up and driver made the order complete
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Review
#1629342 Review #1629342 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Hiram, Georgia - Pickup order issue

No one answered the phn.
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Review
#1623362 Review #1623362 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Preferred solution
Speak to someone