Not resolved

I ordered my food at 4:52pm the delivery time was 5:55. 7 comes along and still no food.

I do the live chat and let them know what happened. They tell me that the delivery guy got a lot of orders and he is 25 min away, but your food is fresh and hot!! I told her my food won't be fresh because it has been in the car for an hour and a half. I tell her I want my money back and she said I can have $5 credit to my account!

I said I want all of my money back on my card and no credit because I won't be ordering from them again! So she said the only way they can give me my money back is if they cancel my order. So 2 and a half hours later my order is cancelled! Horrible customer service!

Horrible company. I don't know how they can still be in business!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

DoorDash Cons: Worst possible service, Customer service and much more.

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