Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I ordered food for work when the food showed up it was incorrect the driver said that they would take it back and bring the right food! Then I get a call maybe 1 hour later saying they will credit me and that they couldn’t redeliver but because I work overnight I begged them to please bring it because I wouldn’t have food for the night.

So they said ok and on the app it was keeping me up to date on my new order...

after they said the food was picked up I trying calling the driver to make sure they knew what part of the hospital I was in and I couldn’t reach anyone.. I continued waiting until the food said delivered at 11:01 but I had not received anything needless to say I’m beyond anger I do not have dinner for the night and they lied saying that my food was delivered!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Full refund.

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