I used Doordash 3 times. Tried to use more, but the website usually does not work.
The last time, I was able to add an order. However, my order was never delivered. Nobody contacted, nothing! I simply waited there like a fool (hungry).
My card was charged $36, which included the tip to the driver and the fee. After my complaint, the customer service contacted by email saying that I was going to get a $26 store credit! I told them I didn't want a store credit and that any credit should be on the full amount I paid, not $10 less! The guy didn't even answer my email.
It's unbelievable. I will never use this service again.
Product or Service Mentioned: Doordash Customer Care.
Reason of review: Poor customer service.
DoorDash Pros: Choice of restaurants.
DoorDash Cons: Customer service, Missing items, Told me the driver picked up the order and it didnt.