Update by user Oct 24, 2018
It’s just disgusting that customer service means so little to them. I doubt they even did an investigation.
No loyalty to loyal customers. They can clearly see the person used the referral link but they chose to ignore this.
It’s not about the promo it’s the fact that no one was willing to do anything. Why even have referrals if you aren’t going to stand by them.
Original review posted by user Oct 24, 2018
I referred some one to doordash. This person had never used doordash before.
They signed up and made an order. They continue to use the app. I never received the promo for referring someone and let it go until I saw the page that shows your referral history.
I sent this information and they still denied that I should receive the promo. I know for a fact this person never used doordash before me.
Product or Service Mentioned: Doordash Referral Program.
Reason of review: Poor customer service.
DoorDash Cons: Poor communication with support.