Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

As an EA with 25 years’ experience in full fledge catering, I find myself incredibly disappointed from today’s experience. This doesn’t include my previous disappointments that I chalked up to misunderstandings…so I encourage you to read my feedback.

I’ve spent the last 35 minutes of wasted time and energy getting 4 deliveries today to the exact same place; ONE that your driver stated he was with Grub Hub. That driver, didn’t provide a receipt nor did he even state where he was delivering from. Fortunately for me, my 4 (3 of which were unnecessary additional deliveries) advised me when the driver was approaching.

Your system is NOT user friendly, will not allow me to order over $100. Although I can appreciate your gear to small deliveries, you are not geared for businesses and you are ripping off the clients, which I will leave very negative feedback to YELP, Instagram, Facebook, and LinkedIn for these terrible business practices.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

DoorDash Pros: Departed and close to arrival.

DoorDash Cons: You are unable to order more than one hundred dollars at a time, Lack of customer service, Driver delivers and says from grubhub, Drivers do not provide receipt.

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